Charles Falcone
Marrero
Summary
A remarkably fast-learning and motivated person, with strong skills in customer service, cash handling, record maintenance, and leadership. Contributes to maintaining accurate transaction records and managing cash flow efficiently. Offering strong foundation in basic accounting and customer service, coupled with readiness to learn and grow in a new environment.
Overview
1
1
year of professional experience
Work History
Office Cashier
Rouses Markets
2025.02 - Current
- Managed daily cash handling operations, including opening and settling cashiers' tills, preparing bank deposits, and handling loans and cash drops.
- Efficiently prepared bank deposits, counted the office bank, and prepared cashier records for review by management
- Trained multiple new employees behind the register and customer service desk.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Assisted cashiers on the floor, including handling overrides and responding to any questions they may have.
- Handled customer returns and money order creation.
- Swiftly and professionally responded to customer questions and complaints.
Customer Service Associate
Winn-Dixie
2024.11 - 2026.02
- Assisted customers with product inquiries, ensuring their satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Resolved customer complaints and returns quickly and professionally.
- Promptly created money orders and handled Western Union transactions as needed.
- Assisted team members to keep customer lines down during busy hours.
- Monitored the self-checkout area to ensure customer integrity and quickly respond to any questions customers may have.
Education
High School Diploma -
Homeschool
Marrero, LASkills
- Customer service
- Reliability
- Cash counting
- Cash handling
- Listening and comprehension
- Accurate record keeping
- Fast learner
Timeline
Office Cashier
Rouses Markets
2025.02 - Current
Customer Service Associate
Winn-Dixie
2024.11 - 2026.02
High School Diploma -
Homeschool