Charles Fish
Mount Horeb,Wisconsin
Summary
Dynamic professional with proven leadership in Division I athletics, excelling in time management and customer engagement. Adept at enhancing operational efficiency and team collaboration, driving positive experiences for customers while maintaining high standards of service and performance.
Overview
5
5
years of professional experience
Work History
Sports Retail Associate
Dicks Sporing Goods
Madison, Wisconsin
02.2026 - Current
- Guided customers in selecting sporting equipment and apparel to meet their needs.
- Shared product knowledge with customers, improving their shopping experience and informed decision-making.
- Handled merchandise returns and exchanges, ensuring customer satisfaction and seamless transaction processes.
- Operated cash register and processed customer transactions efficiently.
- Restocked merchandise and organized inventory on sales floor and backroom.
Security Guard
NINE-STAR Publications
Charlotte, North Carolina
01.2024 - 05.2024
- Patrolled premises to detect and prevent unauthorized activities.
- Resolved issues promptly and communicated clear information while operating independently.
- Detected potential security risks and proposed corrective actions to enhance facility safety.
- Maintained order during special events such as concerts and conferences.
- Performed comprehensive security screenings, including full-body searches, to identify prohibited items and maintain safety.
Division I Student-Athlete (Football)
UNCC
Charlotte, North Carolina
07.2021 - 01.2024
- Managed time effectively to balance rigorous academic and athletic commitments.
- Cultivated strong relationships with athletes, coaches, school administrators, and professors to foster a supportive environment.
- Effectively communicated with a diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
- Attended all practices, meetings, and workouts on time.
- Integrated academic responsibilities with competitive athletic training to maintain high performance in both areas.
Winery Worker
Phiilips
09.2022 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Inspected packages and merchandise for damages at receiving dock.
- Supported receiving, stocking, and distribution of merchandise to ensure timely availability.
Education
Bachelor of Science - Health Systems Management
UNCC
Charlotte, United States05-2026
Skills
- Product Knowledge
- Retail Merchandising
- Sales support
- Sales Techniques
- Customer service
- Customer Engagement
- Team collaboration
- Adaptable
- Strong Work Ethic
- Reliability
- Personable and Friendly
- Strategic Thinking
Body Movement, Nature, Calisthenics, Sports, Competition
Enjoys challenges and seeks to reach personal goals with commitment, strategic thinking, and displaying heart.
Timeline
Sports Retail Associate
Dicks Sporing Goods
02.2026 - Current
Security Guard
NINE-STAR Publications
01.2024 - 05.2024
Winery Worker
Phiilips
09.2022 - 12.2022
Division I Student-Athlete (Football)
UNCC
07.2021 - 01.2024
Bachelor of Science - Health Systems Management
UNCC