Charles Freeman
Stone Mountain,United States
Summary
Resourceful and proactive with excellent diagnostic and troubleshooting skills. Knowledgeable about all areas of trailer construction and body work. Willing to take on any challenge to help the team meet challenging objectives.
Overview
12
12
years of professional experience
Work History
Trailer Mechanic
Werner Enterprises
06.2021 - 12.2023
- Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
- Increased workshop efficiency by organizing tools and equipment for easy access during repairs.
- Reduced downtime for trailers by efficiently diagnosing and resolving mechanical issues.
- Assisted with inventory management, ensuring that all necessary parts were available for scheduled repairs.
- Troubleshot electrical systems in trailers to identify issues and perform appropriate fixes as needed.
- Performed preventative maintenance on trailers, prolonging their lifespan and reducing repair costs.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory
Hitch Installer
Uhaul Moving And Storage
03.2017 - 02.2019
- Continuously updated technical knowledge through professional development opportunities, ensuring expertise in the latest industry trends and technologies.
- Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
Pre Inspection Specialist
Uhaul Moving And Storage
11.2014 - 08.2017
- Maintained comprehensive records of all inspection findings, highlighting areas for improvement and tracking progress over time.
- Increased efficiency by streamlining the inspection process and eliminating redundant tasks.
- Collaborated with cross-functional teams to address quality issues and implement solutions for improved product performance.
- Conducted risk assessments for various projects, identifying potential issues before they escalated into costly problems.
- Delivered high-quality reports detailing inspection results, facilitating data-driven decision-making among management teams.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
Service Advisor
Volvo
04.2012 - 08.2014
- Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Contributed to team goals by proactively identifying opportunities for process improvements within the service department.
- Developed customized preventative maintenance plans for clients based on their specific needs, contributing to long-lasting client relationships.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
Skills
- Operation Monitoring
- Repairing
- Hand and power tools
- Parts Fabrication
- Quality Control Analysis
- Electrical diagnostics
- Equipment Maintenance
- DOT Regulations Compliance
- Pneumatic Systems Understanding
- Reefer unit maintenance
- Trailer diagnostics
- Hydraulic Systems Proficiency
- Dimensional Verification
- Safety Examination and Adjustment
Timeline
Trailer Mechanic
Werner Enterprises
06.2021 - 12.2023
Hitch Installer
Uhaul Moving And Storage
03.2017 - 02.2019
Pre Inspection Specialist
Uhaul Moving And Storage
11.2014 - 08.2017
Service Advisor
Volvo
04.2012 - 08.2014
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