Charles Butler
Carmel,IN
Summary
I'm a dynamic customer service professional, recognized for consistently delivering exceptional guest experiences and resolving concerns efficiently and effectively while upholding high standards of quality and performance. Bringing a strong work ethic and proficiency with a variety of tools, enabling quick adaptation to new tasks and challenges. Dependable with a consistent focus on achieving high-quality results across all responsibilities. A proactive team player who contributes to a positive, collaborative work environment that supports productivity and team success.
Overview
5
5
years of professional experience
Work History
Machinist/Kitchen Supervisor
Chick-fil-A
Westfield
02.2021 - Current
- Drove efficient production and upheld exceptional standards in food service operations.
- Trained and mentored team members on safety protocols, equipment operation, and quality standards, improving overall performance while maintaining top-tier sanitation.
- Collaborated with management to optimize workflows and implement preventive maintenance schedules, reducing downtime and improving efficiency. I resolved equipment and compliance issues promptly, maintaining a safe, clean environment and delivering exceptional guest experiences.
- Performed routine inspections and troubleshooting to maintain equipment reliability and ensure optimal performance.
- Implemented quality control measures to enhance product consistency and reliability.
- Assisted in developing inventory management strategies for raw materials and finished products.
Data Entry/Laborer
Castles And Attics
Carmel, IN
10.2023 - 04.2025
- Supported high-volume operations and ensured accurate, timely processing of inventory and customer transactions.
- Entered and updated item details for hundreds of merchandise transactions daily to maintain an accurate catalog and reliable records.
- Resolved customer issues related to merchandise promptly to maintain high satisfaction and repeat business.
- Cataloged every item for sale, including detailed descriptions, pricing, and condition notes to support online listings and auction preparation.
- Organized and coordinated online auctions, including uploading assets, setting bids, and tracking results.
- Handled warehouse operations, including moving and arranging objects for sale, building and assembling simple fixtures (shelves/desks) as needed to optimize display and storage.
- Conducted routine quality checks to ensure items were accurately labeled, stored securely, and ready for customer pickup or shipment.
- Collaborated with team members to streamline processes, reduce errors, and improve efficiency in a fast-paced environment.
- Loaded, unloaded, and moved material to and from storage.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Front of House Staff Member
Chick Fil A
Westfield, IN
01.2023 - 10.2023
- Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
- Processed transactions accurately using point-of-sale system to maintain consistent service flow.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Processed customer payments and balanced cash drawers.
Education
General Studies -
Ivy Tech
Noblesville01-2023
Skills
- Customer Service
- Product Management
- Microsoft Office
- Data Entry
- Critical thinking
- Technical Writing
- Adaptability
- Machine operation
- Mechanical troubleshooting
- Attention to detail
- Quality control
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Data Entry/Laborer
Castles And Attics
10.2023 - 04.2025
Front of House Staff Member
Chick Fil A
01.2023 - 10.2023
Machinist/Kitchen Supervisor
Chick-fil-A
02.2021 - Current
General Studies -
Ivy Tech