Charles Galbreath
Los Angeles,CA
Summary
Organized and efficient Data Entry Clerk a year of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Line Cook
Go Get Em Tiger
10.2021 - Current
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
- Checked and tested foods to verify quality and temperature
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
- Developed kitchen staff through training, disciplinary action and performance reviews
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning
- Identified team weak points and implemented corrective actions to resolve concerns
- Verified prepared food met standards for quality and quantity before serving to customers
- Oversaw food preparation and monitored safety protocols.
Data Entry Specialist
EBOIS Logistics
01.2022 - 03.2023
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Identified data entry errors and reported to necessary departments.
- Scanned documents and saved in database to keep records of essential organizational information.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Reviewed completed work for compliance with regulations.
Kitchen Staff
Dave's Hot Chicken
07.2019 - Current
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
- Oversaw and assisted with menu creation and promoted featured items to drive sales
- Checked refrigerators and freezers for proper functioning and to ensure food had not spoiled
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements
- Used down time to prepare ingredients and restock supplies for expected busy periods
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Sanitized all kitchen equipment after each shift to prevent food borne illness
- Followed "first in, first out" rule so that food was utilized before its expiration date
- Reduce health risks by following safety procedures, making food and drink items as trained, maintaining cleaning schedules, restocking regularly and sanitizing equipment according to health department requirements
Team Lead
Backyard Bowls
03.2019 - Current
- Assists with assigning, directing, and monitoring the work of all team members
- Monitor KPI's and make operational adjustments to reach short term goals
- Makes recommendations to improve operational flows oversee the work processes and procedures of receiving including the assignment of tasks or apportionment of work to be done by the receiving team member(s)
- Delivered soiled dishes and pots and pans to washing areas and assisted in cleaning and drying all items
- Kept stations stocked and ready for use to maximize productivity
- Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food
- Maintained consistent quality and high accuracy when preparing identical dishes every day
- Prepared more than 50 dishes per day in fast-paced environment while maintaining high customer satisfaction rate
- Operated all kitchen equipment safely to avoid injuries
Assistant Manager
Crossroads Trading Company
04.2015 - 02.2019
- Increased sales by at least 15% each quarter
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
- Coached and mentored employees by delivering training, guidance and performance monitoring
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making
- Enforced company policies and procedures to strengthen operational standards across departments
- Planned and prepared workflow schedules, delegating tasks for 13 team members
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Trained team of 13 to deliver outstanding customer service, boosting customer satisfaction ratings 10%
Stylist
08.2014 - 06.2015
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Coached team members on security risks and loss prevention to aid in mitigating store theft
- Mentored team members in mastering sales techniques to consistently exceed objectives
- Sales Increased at least 25% each quarter
Education
High school diploma in Diploma -
Granite Hills High School
Apple Valley, CABachelor of Arts - Studio Art
California State University
San Bernardino, CA2014
Skills
- SKILLS
- Credit card payment
- Restaurant regulations processing
- Knowledge
- Microsoft Office expertise
- Shipping and receiving
- Conflict mediation
- Understanding
- Inventory control
- Kitchen Experience
- Food Preparation
- Food Service
- Conflict Management
- Loss Prevention
- Food Safety
- Merchandising
- Mentoring
- Cooking
- Cleaning Experience
- Leadership
- Recruiting
- Sales
- Retail Management
- Assistant Manager Experience
- Retail Sales
- Kitchen Management Experience
- Supervising Experience
- Restaurant Management
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Certification
- ServSafe
Timeline
Data Entry Specialist
EBOIS Logistics
01.2022 - 03.2023
Senior Line Cook
Go Get Em Tiger
10.2021 - Current
Kitchen Staff
Dave's Hot Chicken
07.2019 - Current
Team Lead
Backyard Bowls
03.2019 - Current
Assistant Manager
Crossroads Trading Company
04.2015 - 02.2019
Stylist
08.2014 - 06.2015
High school diploma in Diploma -
Granite Hills High School
Bachelor of Arts - Studio Art
California State University
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