Experienced manager with over 24 years of experience in the newspaper print industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
28
28
years of professional experience
Work History
Operations Associate
APMEX
Oklahoma City, Oklahoma
04.2021 - Current
Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Communicated with internal personnel to provide status updates for both shipping and receiving dates.
Collaborated with peers and other business areas to leverage best practices.
Operated pallet jack to move unloaded goods to correct locations in warehouse.
Logistics Specialist
Copeland Trucking
Oklahoma City, OK
08.2018 - 11.2020
Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.
Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
Prepress Technician
The Pueblo Chieftain & Star Journal Publishing Corp.
Pueblo, CO
02.2018 - 06.2018
Produced high quality finished printed material in timely and efficient manner.
Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Checked job information at each press to verify that correct ink was delivered.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Prepress Specialist
The Tulsa World
Tulsa, OK
09.2016 - 01.2018
Avoided downtime by addressing issues with prepress equipment immediately and applying troubleshooting techniques to identify root cause issues.
Worked collectively with various partners such as Pressroom supervisor and management team to reach deadlines and meet customer expectations.
Assessed customer files for missing information, including fonts and graphics.
Prepress Manager
The Oklahoman Media Company
Oklahoma City, OK
04.1994 - 09.2016
Managed quality assurance program including on site evaluations, internal audits and customer surveys.
Developed team communications and information for weekly production meetings.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Trained, developed and counseled employees to develop a high performing team.
Supervised production schedules, production quality and on time delivery.
Developed and maintained strong and clear communication and rapport with plant personnel.
Education
High School Diploma -
Putnam City High School
Oklahoma City, OK
Airframe And Powerplant Mechanic
Spartan School of Aeronautics
Tulsa, OK
General Studies
Central State University
Edmond, OK
Skills
Problem solving
Documentation and reporting
Customer service excellence
Time management
Communication
Predictive / Preventative Maintenance
Training and mentoring
Staff development
Quality control
Organized
Attention to detail
Personnel Management
Maintaining Clean Work Areas
Issue Resolution
Safety Procedures
Shipping Procedures
Inventory maintenance and oversight
Process improvements
Timeline
Operations Associate
APMEX
04.2021 - Current
Logistics Specialist
Copeland Trucking
08.2018 - 11.2020
Prepress Technician
The Pueblo Chieftain & Star Journal Publishing Corp.