Charles Garza
San Antonio,TX
Summary
Client-focused professional with experience in managing client intake processes. Strong emphasis on team collaboration and adaptability to changing needs ensures seamless operations. Skilled in communication, problem-solving, and maintaining client satisfaction. Known for reliability and results-driven approach in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Physical Therapist Technician
Metroplex Physical Therapy Powered by Advance Therapy
09.2025 - Current
- Assisted with patient mobility and therapeutic exercises to promote recovery and enhance physical function.
- Maintained equipment cleanliness and functionality to ensure safe therapy environments for patients.
- Educated patients on home exercise programs to support rehabilitation goals and improve compliance.
- Recorded patient progress notes accurately to facilitate effective communication within the therapy team.
- Trained new staff on operational procedures and best practices, fostering a knowledgeable team environment.
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
Cabin Technician
Getaway House
11.2022 - 07.2023
- Operated and maintained essential equipment for guest services.
- Conducted routine inspections to ensure safety and compliance standards.
- Assisted in troubleshooting technical issues to minimize downtime.
- Collaborated with team members to streamline operational processes.
- Provided training and support to new technicians on equipment usage.
Receptionist
Garza Law Firm
01.2020 - 07.2022
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Scheduled and confirmed appointments and meetings for senior management team.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Server
Waya Japanese Izakaya
09.2020 - 02.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Education
Bachelor of Arts - International Policy Analysis
Texas State University
San Marcos, TX02.2023
Skills
- Positive Attitude and Energetic
- Adaptable and Flexible
- Attention to Detail
- File organization
- Appointment setting
- Client education
- Client assessment
- Insurance verification
- Teamwork and collaboration
- Time management
- Legal procedures
- Court filings
Timeline
Physical Therapist Technician
Metroplex Physical Therapy Powered by Advance Therapy
09.2025 - Current
Cabin Technician
Getaway House
11.2022 - 07.2023
Server
Waya Japanese Izakaya
09.2020 - 02.2021
Receptionist
Garza Law Firm
01.2020 - 07.2022
Bachelor of Arts - International Policy Analysis
Texas State University