Charles Gaunce
Summary
Talented Team Leader with 7 years of infield experience. Dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
Work History
Lift Operations Team Lead
Stowe Mountain Resort
11.2022 - Current
- Supervise team members to confirm compliance with set procedures and quality requirements. (ANSI B77)
- Identify safety hazards and create solutions in lift operations
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Participate in Best practice calls at a resort and regional level (Northeast lift operations, Stowe GX action team, Safety team)
- Assist in creating and execute a training structure for all lift operators each operating season
- Maintained database systems to track and analyze operational data
- Evaluate staff performance and provided coaching to address inefficiencies.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Lift Operations/Maintenance Technician
Stowe Mountain Resort
12.2016 - 11.2022
- Understand operations of all aerial lifts and machinery
- Perform, assist, and train in all aerial lift components, inspections, repairs, diagnostics, and operations
- Comply with ANSI B77 on all lift procedures
- Assist in manufacturer recommended lift inspections (gearbox's, electric motors, haul ropes, sheave assemblies)
- Follow all Vail's safety standards and guidelines
- Attend bi-weekly safety meetings.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Collaborated with team members to complete larger repair projects efficiently.
- Operated varied hand and power tools to complete repairs.
- Followed instructions from supervisor regarding daily job tasks and duties.
Intermediate Snowmaker
Vail Mountain
12.2019 - 04.2020
- Coordinate equipment's relocation with leadership and crew
- Collaborated effectively with grooming teams to ensure smooth transitions between snowmaking and grooming processes, resulting in seamless trail conditions for guests.
- Follow Vail safety standards and promote a safe environment.
- Improved snow quality by operating and maintaining snowmaking equipment efficiently.
- Assisted in training new team members on proper operation and maintenance procedures for high-quality snow production.
Education
Champlain College
Burlington, VT10.2022
Bachelor of Arts - Mountain Recreation Management
Northern Vermont University-Lyndon Campus
Lyndonville, VT05.2020
Skills
- Staff Training
- Problem-Solving
- Microsoft Excel Certified
- Coaching and Mentoring
- Workplace Safety
- Performance monitoring
- Goal Setting
- Conflict Resolution
Professional References
- Bryan Munch, Former Mgr. Lift operations at Stowe Mountain Resort, (419)-490-6860, bamunch@gmail.com
- Caiden Shea, Automation technician at HKD snowmakers, 4 Britton Lane, Lyme, NH, 03768, caiden@hkdsnowmakers.com
- Doug Armbruster, Sr. Manager base operations at Stowe Mountain Resort, (802)-793-1834, darmbruster@vailresorts.com
- Patrick Goff, Team lead, lift electronics at Stowe Mountain Resort, (802)-233-9378, pgoff@vailresorts.com
Personal Links
Cjskier97@gmail.com, https://www.instagram.com/cj_skijay_gaunce/?hl=en, https://www.facebook.com/Cjgaunce
Leadership Experience
SNOWMAKING VOLUNTEER/FOREMAN, QUARRY ROAD RECREATION CENTER, 6 YEARS, Communicate with the Quarry Road organization, Coordinate the snowmaking system fire up and shutdown, Move and position snowmaking equipment, Teach Colby college students the art of snowmaking and how to operate snowmaking equipment safely and efficiently, Communicate with Central Maine Ski Team about snow surface prior to upcoming Nordic skiing events
Built Model ski area equipment (Snowmaking systems, backyard rope tows, model ski lifts)
2010-Built a model ski mountain with 6 functioning chairlifts
2013-First snowmaking gun built
2014-Increased snowmaking pumping capacity to 6 GPM with a custom built CAT 290 plunger pump
2014-Built hydrants and tower guns for snowmaking system
2017-30,000 gallons of water pumped in backyard snowmaking system
2018-College rope tow built
2020-Birch express backyard rope tow established
2023-Started building model detachable chairlift using a custom programmed ESP-32 Micro controller
2024-skied at 15 historic eastern ski mountains learning/riding historic chairlifts dating back to 1948
Timeline
Lift Operations Team Lead
Stowe Mountain Resort
11.2022 - Current
Intermediate Snowmaker
Vail Mountain
12.2019 - 04.2020
Lift Operations/Maintenance Technician
Stowe Mountain Resort
12.2016 - 11.2022
Champlain College
Bachelor of Arts - Mountain Recreation Management
Northern Vermont University-Lyndon Campus
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