Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Charles Giles

Charles Giles

Imlay City,MI

Summary

Throughout my career, I have worked in a variety of fields and have demonstrated a proven track record of success in any assigned area. One of my greatest strengths is my ability to quickly adapt to new challenges and find innovative solutions to complex problems. I am a quick learner with exceptional problem-solving skills. In addition to my technical expertise, I am also a strong communicator and team player. I thrive in collaborative environments and enjoy working with diverse teams to achieve common goals. Overall, I am a dedicated and passionate professional who is committed to delivering high-quality work and exceeding expectations. I am confident that my skills and experience make me a valuable addition to any organization.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work History

Fire Officer

Allied Universal
03.2018 - Current
  • Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
  • Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
  • Oversaw scene operations and assigned firefighters to strategic locations.
  • Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Checked fire suppression equipment regularly and oversaw upkeep.
  • Skilled at working independently and collaboratively
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations..
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.

Security Officer

Allied Universal
03.2018 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Group Leader

Champion Bus LLC
03.2012 - 02.2018
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Monitored team performance to identify productivity improvement opportunities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Reviewed daily requirements and forecasts and delegated work for optimal coverage.
  • Collaborated with cross-functional teams to maintain project progress.
  • Developed and implemented performance monitoring systems to track team progress.
  • Prepared, calibrated, and monitored production levels to achieve targets.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Maintained organized work area by cleaning and removing hazards.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Collaborated with other departments to optimize production workflows.
  • Reviewed production schedules and streamlined processes.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Inspected finished products for quality and adherence to customer specifications.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Oversaw logistics and inventory management for storeroom.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Drilled floors, hung plywood, and applied [Product] to achieve production requirements.

Research and Development Intern

Champion Bus Inc.
05.2011 - 03.2012
  • Attended meetings and presentations to learn project details.
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Assisted with preparing project-related reports, presentations and manuscripts.
  • Collaborated with research teams to develop project plans aligned with target timescales.
  • Collaborated with other departments to facilitate successful project completion.
  • Created detailed reports on engineering activities and findings.
  • Verified construction documentation to meet client requirements and vision.
  • Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
  • Analyzed and interpreted customer requirements to develop engineering solutions.
  • Developed high-quality engineering designs and plans to meet industry standards.
  • Developed and implemented procedures to verify compliance with engineering standards.
  • Conducted research to identify and evaluate new technologies and concepts.

Manufacturing Production Supervisor

Wellington Almont LLC
08.2007 - 12.2008
  • Established clear priorities and production quality standards.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Resolved issues quickly to maintain productivity goals.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Analyzed and created reports to determine profit margins, trends and inventory levels.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Evaluated existing production processes and identified areas for improvement.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
  • Managed team of 159 production associates, overseeing productive production processes and meeting all deadlines.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Managed internal operational standards and productivity targets.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Cultivated professional working relationships with peers and supervisors.
  • Troubleshot equipment to reduce service calls and downtime.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Implemented policies and standard operating procedures for continuous improvement.

Quality Control Technician

Wellington Almont LLC
01.2006 - 05.2007
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Proposed corrective actions to address recurring quality issues.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Tested and evaluated product precision against specifications to reduce discrepancies.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Led root cause analysis to identify issues and propose targeted solutions.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Performed tests and inspections to conform to established standards.
  • Reported problems and concerns to management.
  • Performed routine maintenance and calibration on testing equipment.
  • Recorded and organized test data for report generation and analysis.
  • Conducted investigations into questionable test results.
  • Assessed products or services to evaluate conformance with quality standards.

Production Machine Operator

Wellington Almont LLC
03.2005 - 01.2006
  • Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
  • Helped with change-overs and set up to assist with job preparation and production functions.
  • Maintained quality of product by checking labels, packaging and other factors.
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machine operation for compliance with policies, procedures and processes.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Collected batch samples of product for quality control.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Documented production activity in logs and job tickets.
  • Operated machining equipment safely with team of operators.
  • Identified and corrected issues or inconsistencies found in batch samples.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Replenished materials and supplies as needed to maintain production.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Used precision measuring tools, micrometers and calipers to meet required product specifications.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected finished products for quality and adherence to customer specifications.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Inspected products and machines to maintain quality and efficiency.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Adjusted machines to increase productivity for runs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Reviewed production schedules and streamlined processes.

Education

No Degree - Applied Science,- Wind Turbine Tech

Delta College
Bay City, MI
2008 - 2011

GED -

Imlay City High School
Imlay City, MI
2003 - 2003

Skills

  • Microsoft Word
  • Medical History
  • Medical Emergency Response
  • Emergency Situations
  • Precautionary Measures
  • Cardiac Arrest
  • Stabilization Procedures
  • Diagnostic Procedures
  • Inspection Evaluations
  • Audit Compliance
  • Heart Monitoring
  • Injury Treatment
  • Operational Improvements
  • Incipient Firefighting Operations
  • Standpipe Systems
  • Corrective Actions
  • Client Support
  • Superior Customer Service
  • Artificial Respiration
  • Emergency Treatment Procedures
  • Alarm and Fire Detection Systems
  • Equipment Care
  • Records Management Systems
  • Incident Reports
  • Scene Assessments
  • Damage, Danger and Loss Prevention
  • Fire Protection
  • Fire Suppression Coordination
  • Safety and Security
  • Screening Wands
  • Superior Customer Service
  • Conflict Resolution Techniques
  • Report Generation
  • Theft Prevention Training
  • Conflict De-Escalation
  • Risk Analysis Training
  • Shift Work
  • File and Records Management
  • Report Writing
  • Crime Prevention Methods
  • Investigative Skills
  • Passenger Screening
  • Invoice Verification
  • First Aid and CPR Certified
  • Complex Problem-Solving
  • Credentialing Process
  • Crisis Situations
  • De-Escalation Techniques
  • Code Enforcement
  • Checkpoint Management
  • Prevention of Unauthorized Entry
  • Commercial Property
  • Crisis Management Plans
  • Keen Observer
  • Cargo and Freight
  • Emergency Preparedness
  • Preventing Incidents
  • Cooperative Attitude
  • Investigation Support
  • Administrative Duties
  • Monitor CCTV
  • Traffic Direction
  • Facility Protection
  • Data Logging
  • System Inspection and Maintenance
  • Intruder Response and Removal
  • Emergency Evacuation
  • Wireless Technology
  • Legible Report Writing
  • Employee and Visitor Screening
  • Adaptable and Flexible
  • Motor Vehicle Escort
  • Vehicle, Facility, and Grounds Patrol
  • Detailed Activity Logs
  • Attentive and Observant
  • Community Events
  • Database Query Software
  • Surveillance
  • Dispatching
  • Verbal and Written Communication
  • Behavior Management Techniques
  • Maintaining Clean Work Areas
  • Staff Management
  • Health and Safety Procedures
  • Group and Individual Instruction
  • Forecasting Requirements
  • Issue Resolution
  • Inventory Control
  • Manufacturing Operations
  • Job Assignments
  • Shift Leadership
  • Performance Monitoring
  • Complaint Handling
  • Employee Development
  • Lean Kaizen
  • Product Assembly
  • Operational Efficiency
  • Operations Management
  • Schedule Coordination
  • Component Installation
  • Quality Inspections
  • Inspect Parts
  • Organize Supplies
  • Specifications Verification
  • Work Order Review
  • Monitoring Line Supplies
  • Equipment Repair
  • Checking and Gauging
  • Operate Machinery
  • Measuring Tools
  • Identifying Flaws
  • Raw Material Loading
  • Template Reading
  • Research and Development Testing
  • Laboratory Testing
  • Administrative Support
  • Findings Presentations
  • Project, Research & Technical Support
  • Laboratory Equipment Maintenance
  • Reporting Capabilities
  • Interpersonal Communication Skills
  • Data Assessments
  • Road Safety
  • Energy Solutions
  • Team Collaboration
  • Team Interaction
  • New Business Opportunities
  • Statistical Data
  • Results Analysis
  • User Equipment Training
  • Equipment Maintenance
  • Reviewing Literature
  • Scientific Experiments
  • Technical Report Writing
  • Processing Raw Materials
  • Active Listening Skills
  • Quality Assurance and Control
  • Testing Protocols
  • Testing Procedures
  • Calibration Standards
  • Specifications Knowledge
  • Documentation Skills
  • Regulatory Requirements
  • Visual Inspection
  • Retrospective Quality Review
  • Production Troubleshooting
  • Equipment Inspection and Testing
  • Sample Checking
  • Work Process Streamlining
  • Reading Comprehension
  • Quality Auditing
  • Line Inspection
  • Raw Material Testing
  • Random Sampling
  • Analyzing Test Results
  • Maintenance Requirements
  • Quality Control Coordination
  • Report Preparation
  • Critical Thinking
  • Gauge and Sensor Calibration
  • Functional Testing
  • Production Monitoring and Assessment
  • Monitor Quality Control

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Fire Officer

Allied Universal
03.2018 - Current

Security Officer

Allied Universal
03.2018 - Current

Group Leader

Champion Bus LLC
03.2012 - 02.2018

Research and Development Intern

Champion Bus Inc.
05.2011 - 03.2012

No Degree - Applied Science,- Wind Turbine Tech

Delta College
2008 - 2011

Manufacturing Production Supervisor

Wellington Almont LLC
08.2007 - 12.2008

Quality Control Technician

Wellington Almont LLC
01.2006 - 05.2007

Production Machine Operator

Wellington Almont LLC
03.2005 - 01.2006

GED -

Imlay City High School
2003 - 2003

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Charles Giles