Charles Giles
Allied Universal
Imlay City,MI
18
years of professional experience
3
years of post-secondary education
Throughout my career, I have worked in a variety of fields and have demonstrated a proven track record of success in any assigned area. One of my greatest strengths is my ability to quickly adapt to new challenges and find innovative solutions to complex problems. I am a quick learner with exceptional problem-solving skills. In addition to my technical expertise, I am also a strong communicator and team player. I thrive in collaborative environments and enjoy working with diverse teams to achieve common goals. Overall, I am a dedicated and passionate professional who is committed to delivering high-quality work and exceeding expectations. I am confident that my skills and experience make me a valuable addition to any organization.
Work History
Fire Officer
8 Years 7 Months- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
- Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
- Oversaw scene operations and assigned firefighters to strategic locations.
- Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Checked fire suppression equipment regularly and oversaw upkeep.
- Skilled at working independently and collaboratively
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations..
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
Security Officer
8 Years 7 Months- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Group Leader
5 Years 11 Months- Trained new team members by relaying information on company procedures and safety requirements.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Delegated tasks strategically and monitored progress for timely completion.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Monitored team performance to identify productivity improvement opportunities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Collaborated with cross-functional teams to maintain project progress.
- Developed and implemented performance monitoring systems to track team progress.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained organized work area by cleaning and removing hazards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Collaborated with other departments to optimize production workflows.
- Reviewed production schedules and streamlined processes.
- Prepared reports and technical documentation of day-to-day production processes.
- Inspected finished products for quality and adherence to customer specifications.
- Assembled products according to changing daily work orders and specific customer needs.
- Oversaw logistics and inventory management for storeroom.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Drilled floors, hung plywood, and applied [Product] to achieve production requirements.
Research and Development Intern
10 Months- Attended meetings and presentations to learn project details.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Assisted with preparing project-related reports, presentations and manuscripts.
- Collaborated with research teams to develop project plans aligned with target timescales.
- Collaborated with other departments to facilitate successful project completion.
- Created detailed reports on engineering activities and findings.
- Verified construction documentation to meet client requirements and vision.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Developed high-quality engineering designs and plans to meet industry standards.
- Developed and implemented procedures to verify compliance with engineering standards.
- Conducted research to identify and evaluate new technologies and concepts.
Manufacturing Production Supervisor
1 Year 4 Months- Established clear priorities and production quality standards.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Resolved issues quickly to maintain productivity goals.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Analyzed and created reports to determine profit margins, trends and inventory levels.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated existing production processes and identified areas for improvement.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Managed team of 159 production associates, overseeing productive production processes and meeting all deadlines.
- Achieved on-time shipments goal by empowering employees to continued success.
- Managed internal operational standards and productivity targets.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Cultivated professional working relationships with peers and supervisors.
- Troubleshot equipment to reduce service calls and downtime.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Implemented policies and standard operating procedures for continuous improvement.
Quality Control Technician
1 Year 4 Months- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintained quality documentation and records for conformance with relevant standards.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Proposed corrective actions to address recurring quality issues.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Led root cause analysis to identify issues and propose targeted solutions.
- Inspected items and compared against standards to meet regulatory requirements.
- Performed tests and inspections to conform to established standards.
- Reported problems and concerns to management.
- Performed routine maintenance and calibration on testing equipment.
- Recorded and organized test data for report generation and analysis.
- Conducted investigations into questionable test results.
- Assessed products or services to evaluate conformance with quality standards.
Production Machine Operator
10 Months- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Helped with change-overs and set up to assist with job preparation and production functions.
- Maintained quality of product by checking labels, packaging and other factors.
- Complied with company and OSHA safety rules and regulations.
- Monitored machine operation for compliance with policies, procedures and processes.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Collected batch samples of product for quality control.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Documented production activity in logs and job tickets.
- Operated machining equipment safely with team of operators.
- Identified and corrected issues or inconsistencies found in batch samples.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Replenished materials and supplies as needed to maintain production.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Used precision measuring tools, micrometers and calipers to meet required product specifications.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected finished products for quality and adherence to customer specifications.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Adjusted machines to increase productivity for runs.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Performed general equipment maintenance and repair to minimize downtime.
- Reviewed production schedules and streamlined processes.
Education
No Degree - Applied Science,- Wind Turbine Tech
GED
Skills
Microsoft Word
Medical History
Medical Emergency Response
Emergency Situations
Precautionary Measures
Cardiac Arrest
Stabilization Procedures
Diagnostic Procedures
Inspection Evaluations
Audit Compliance
Heart Monitoring
Injury Treatment
Operational Improvements
Incipient Firefighting Operations
Standpipe Systems
Corrective Actions
Client Support
Superior Customer Service
Artificial Respiration
Emergency Treatment Procedures
Alarm and Fire Detection Systems
Equipment Care
Records Management Systems
Incident Reports
Scene Assessments
Damage
Danger and Loss Prevention
Fire Protection
Fire Suppression Coordination
Safety and Security
Screening Wands
Superior Customer Service
Conflict Resolution Techniques
Report Generation
Theft Prevention Training
Conflict De-Escalation
Risk Analysis Training
Shift Work
File and Records Management
Report Writing
Crime Prevention Methods
Investigative Skills
Passenger Screening
Invoice Verification
First Aid and CPR Certified
Complex Problem-Solving
Credentialing Process
Crisis Situations
De-Escalation Techniques
Code Enforcement
Checkpoint Management
Prevention of Unauthorized Entry
Commercial Property
Crisis Management Plans
Keen Observer
Cargo and Freight
Emergency Preparedness
Preventing Incidents
Cooperative Attitude
Investigation Support
Administrative Duties
Monitor CCTV
Traffic Direction
Facility Protection
Data Logging
System Inspection and Maintenance
Intruder Response and Removal
Emergency Evacuation
Wireless Technology
Legible Report Writing
Employee and Visitor Screening
Adaptable and Flexible
Motor Vehicle Escort
Vehicle
Facility
and Grounds Patrol
Detailed Activity Logs
Attentive and Observant
Community Events
Database Query Software
Surveillance
Dispatching
Verbal and Written Communication
Behavior Management Techniques
Maintaining Clean Work Areas
Staff Management
Health and Safety Procedures
Group and Individual Instruction
Forecasting Requirements
Issue Resolution
Inventory Control
Manufacturing Operations
Job Assignments
Shift Leadership
Performance Monitoring
Complaint Handling
Employee Development
Lean Kaizen
Product Assembly
Operational Efficiency
Operations Management
Schedule Coordination
Component Installation
Quality Inspections
Inspect Parts
Organize Supplies
Specifications Verification
Work Order Review
Monitoring Line Supplies
Equipment Repair
Checking and Gauging
Operate Machinery
Measuring Tools
Identifying Flaws
Raw Material Loading
Template Reading
Research and Development Testing
Laboratory Testing
Administrative Support
Findings Presentations
Project
Research & Technical Support
Laboratory Equipment Maintenance
Reporting Capabilities
Interpersonal Communication Skills
Data Assessments
Road Safety
Energy Solutions
Team Collaboration
Team Interaction
New Business Opportunities
Statistical Data
Results Analysis
User Equipment Training
Equipment Maintenance
Reviewing Literature
Scientific Experiments
Technical Report Writing
Processing Raw Materials
Active Listening Skills
Quality Assurance and Control
Testing Protocols
Testing Procedures
Calibration Standards
Specifications Knowledge
Documentation Skills
Regulatory Requirements
Visual Inspection
Retrospective Quality Review
Production Troubleshooting
Equipment Inspection and Testing
Sample Checking
Work Process Streamlining
Reading Comprehension
Quality Auditing
Line Inspection
Raw Material Testing
Random Sampling
Analyzing Test Results
Maintenance Requirements
Quality Control Coordination
Report Preparation
Critical Thinking
Gauge and Sensor Calibration
Functional Testing
Production Monitoring and Assessment
Monitor Quality Control
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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"Success is not final; failure is not fatal: It is the courage to continue that counts."
Winston S. Churchill
Timeline
Fire Officer
Allied Universal
03.2018 - CurrentRead More
Security Officer
Allied Universal
03.2018 - CurrentRead More
Group Leader
Champion Bus LLC
03.2012 - 02.2018Read More
Research and Development Intern
Champion Bus Inc.
05.2011 - 03.2012Read More
Delta College
No Degree from Applied Science,- Wind Turbine Tech
2008 - 2011Read More
Manufacturing Production Supervisor
Wellington Almont LLC
08.2007 - 12.2008Read More
Quality Control Technician
Wellington Almont LLC
01.2006 - 05.2007Read More
Production Machine Operator
Wellington Almont LLC
03.2005 - 01.2006Read More
Imlay City High School
GED
2003 - 2003Read More