Charles Giosano

Colorado Springs,CO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously, with a high degree of accuracy.

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker, with strong organizational skills; eager to secure entry-level job position. Ready to help team achieve company goals.

Overview

years of professional experience

Work History

Amazon

Operations Manager: Andrei

02.2023 - Current

Collaborated with customer service team to achieve seamless customer experience.
Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Wrapped, boxed and weighed bakery department products.
Listened to customer needs and desires to identify and recommend optimal products.
manage to neutralize all tasks and assignments in a timely fashion.

Taco Bell

Micaela Harris

05.2016 - Current

Cleaned and organized condiment and beverage stations to maintain tidiness.
Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
Accurately handled cash register transactions while providing excellent customer service.
got along great with new workers and always made sure everyone felt welcome; and really apart of something special,
was a manager in training but due to time constraints i opted out.
Operated and sanitized kitchen and food preparation equipment.
Resolved customer complaints independently or with aid of supervisor.
Assisted counter staff in packing ready orders and distributing to customers.
Completed order entries and verified correctness with customers to reduce post-order errors.
Properly maintained and operated cash register and POS system to swiftly process payments.
Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
Utilized proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Palmer High School

Colorado Springs, CO

05.2018

Skills

Customer Satisfaction
Customer Needs Assessments
Customer Experience
Reading Comprehension
Customer Service
Product Distribution

Ability to Lift 50 Pounds
Order Accuracy
Effective Planning
Communication and Interpersonal Skills
Deutsch as a second language

Timeline