Charles Glentz II
Hartwell,USA
Summary
Operations Management offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.
Overview
29
29
years of professional experience
Work History
Collections Manager
M&M Financial Services, Inc.
Palm Coast, Florida
11.2013 - Current
- The position of Collection Manager is responsible for overseeing the collection efforts of approximately 500 account receivable balances. Work closely with outside Collection Agencies as well as performing credit, background verification and skip tracing. Maintain business relations with local and state authorities.
Operations Manager
Fluor Intercontinental
Jalalabad, Afghanistan
05.2009 - 08.2013
- In a combat zone managed a team of 5 in assigned area of responsibilities. Reviewed and compiled operational data or information; prepared and distributed reports on operational status; maintained departmental data as necessary for analysis, planning and reporting purposes.
- Obtained data required for planning activities such as new commitments, status of projects in projects and problems encountered. Lead team members in the development and execution of operational strategies, work projects and other activities. Recommended and provided measures to improved the quality of standard living for Coalition Forces assigned to area of responsibility. Acted as a liaison with the US Military and Coalition Forces. Held daily meetings with representatives from both US and Coalition Forces.
Deputy Program Manager / TTM
KBR Services, Inc.
Baghdad, Iraq
06.2004 - 10.2008
- Provided primary support to the Project Manager on business and personal aspects for the largest DoD Coalition Forces mission (Theater Transport Mission) in Iraq. Required to facilitate actions and coordinate with internal staff of approximate 4,500 employees throughout Iraq. Successfully lead approximate 120 employees in the largest Military base in Iraq. Acted as a liaison and held daily meetings with the US Military and Coalition Forces.
- Site Manager - Mosul Iraq Provided basic life support for approximately 8,000 US Military and Coalition Force. Responsible for approximately 160 EXPAT personnel and 200 foreign contractors. Responsibilities included oversight and management of facilities maintenance, dining facilities operation and maintenance, coordinate production for new construction projects, procurement, billeting, MWR facilities, water purification and distribution (potable/non-potable and SST), power generation including all major construction trades. Held daily meetings with Government covering schedules, progress and costs of on going projects.
- During tenure of four years, I was promoted on seven occasions which includes (in addition to above) Operations Sr. Specialist, Billeting Manager, Logistics Area Supervisor, Chief of Services. In addition, during 2006 I was assigned to the Emergency Operation Department located in Houston, Texas.
Director Operations / Partner
Global Check Advance, Inc.
Gainsville, Florida
02.2000 - 03.2004
- Established Global Check Advance company from it's conception. Wrote all policies and procedures, established rate structure, identified and secured locations, negotiated building leases and determined business parameters which were conducive to good business practices. Responsible for all companies marketing. Managed day to day operation which included lending practices, collections, the hiring and termination of employees.
Regional Manager
Check Man, Inc.
North and Central, Florida
07.1996 - 04.2000
- Business consisted of Title Loans, Check Advances, Telephone Service and phone card sales. With the assistance of a computer programmer, developed and implemented a computerized accounting system to accommodate twenty-six units. Responsibilities included overseeing the daily operations of twelve units in central Florida. Conducted monthly audits of all units; handled customer complaints; employee related matters including hiring, terminations, commendations, discipline, rates of pay.
Education
Business Management
Kennesaw Community College
Kennesaw, Ga, USASkills
- Project management
- Leadership and communication
- Business operations
- Self-motivation
- Small business development
- Human resources management
- Employee relations
- Budgeting expertise
- Site management
- Logistics management
Accomplishments
Over twenty years impressive success in Operations Management in civilian business and Government agencies. Running company wide functions and large scale projects, from inception to successful completion, while making/executing sound ad strategic decisions.
Timeline
Collections Manager
M&M Financial Services, Inc.
11.2013 - Current
Operations Manager
Fluor Intercontinental
05.2009 - 08.2013
Deputy Program Manager / TTM
KBR Services, Inc.
06.2004 - 10.2008
Director Operations / Partner
Global Check Advance, Inc.
02.2000 - 03.2004
Regional Manager
Check Man, Inc.
07.1996 - 04.2000
Business Management
Kennesaw Community College
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