Charles Goodwin

Oxnard,CA

Summary

Accomplished Administrative Assistant with a proven track record at Dignity Health Medical, enhancing office efficiency and mastering database management. Excelled in customer service and administrative support, fostering professional relationships and ensuring meticulous record accuracy. Demonstrates exceptional time management and Microsoft Office proficiency, significantly contributing to operational excellence.

Overview

years of professional experience

Work History

Administrative Assistant

Dignity Health Medical

04.1990 - 01.2023

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Manager

Shell Gas Station

05.1985 - 11.1989

Assistant Manager

RTM

04.1981 - 04.1985

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Yes - Political Science

Ventura College, Ventura, CA

06.1983

Yes - General Studies

Hueneme High School, Oxnard, CA

06.1981

Skills

Customer service
Data entry
Computer skills
Office administration
Administrative support
Microsoft Word
Microsoft Excel
Time management
File organization

Microsoft outlook
Customer and client relations
Computer proficiency
Customer relations
Critical thinking
Scheduling
Office management
Professional communication
Database entry

Timeline

Administrative Assistant - Dignity Health Medical

04.1990 - 01.2023

Manager - Shell Gas Station

05.1985 - 11.1989

Assistant Manager - RTM

04.1981 - 04.1985

Ventura College - Yes, Political Science

Hueneme High School - Yes, General Studies