Charles Green
Linden,CA
Summary
Dynamic professional with a proven track record at Amazon, enhancing operational efficiency through effective inventory management and quality control measures. Skilled in customer service and complex problem-solving, I excel in training new hires and fostering team collaboration, resulting in improved delivery timelines and increased product accuracy.
Overview
5
5
years of professional experience
Work History
Amazon Associate
Amazon
01.2024 - 05.2025
- Streamlined order processing by utilizing Amazon's inventory management system, enhancing operational efficiency.
- Collaborated with cross-functional teams to optimize supply chain logistics and improve delivery timelines.
- Mentored junior associates on best practices for customer service and operational standards.
- Developed training materials to enhance onboarding processes for new team members, ensuring consistency in performance.
- Implemented quality control measures that increased product accuracy during the shipping process, minimizing returns.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Childcare Specialist
N/A
06.2021 - 09.2022
- Developed and implemented engaging educational activities for diverse age groups.
- Monitored children's behavior, ensuring safety and compliance with regulations.
- Collaborated with parents to address individual child needs and development goals.
- Enhanced children''s emotional well-being by providing a nurturing and supportive environment.
Customer Service Representative
De Vinci's Delicatessen And Catering
01.2020 - 04.2021
- Assisted customers with inquiries and resolved issues promptly.
- Utilized company software to document customer interactions and feedback.
- Collaborated with team members to improve service delivery efficiency.
- Maintained knowledge of products and services to provide accurate information.
- Demonstrated strong communication skills when handling diverse customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Linden Highschool
Linden, CACurrently Studying -
San Joaquin Delta College
Stockton, CASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer engagement
- Complex Problem-solving
- Courteous and professional
- Flexible schedule
- New hire training
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Amazon Associate
Amazon
01.2024 - 05.2025
Childcare Specialist
N/A
06.2021 - 09.2022
Customer Service Representative
De Vinci's Delicatessen And Catering
01.2020 - 04.2021
High School Diploma -
Linden Highschool
Currently Studying -
San Joaquin Delta College