Open To Work
Charles Grout
Las Vegas
Work Preference
Summary
Detail-oriented professional with a proven track record in customer service and problem-solving. Expertise in identifying issues and implementing solutions, contributing to improved operations and enhanced team performance.
Overview
11
11
years of professional experience
Work History
Mercansizer
O'Reilly Auto Parts
Las Vegas, NV
11.2014 - 04.2026
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information, and provided solutions to problems.
- Resolved problems, improved operations, and provided exceptional service.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Education
Bachelor of Science - Business Administration And Management
University of New Orleans
New Orleans, LA12-1983
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Mercansizer
O'Reilly Auto Parts
11.2014 - 04.2026
Bachelor of Science - Business Administration And Management
University of New Orleans