Charles Hall
Little Rock,AR
Summary
IT and intelligence professional driving mission-critical operations through actionable intelligence. Supports real-time decision-making, enhances operational planning with thorough analyses, and implements security improvements that safeguard sensitive systems in dynamic environments.
Overview
7
7
years of professional experience
Work History
Intelligence Professional
U.S. Army
Little Rock, AR
10.2019 - Current
- Collect, analyze, and disseminate intelligence supporting real-time mission decisions
- Conduct intelligence analysis on political, military, and technical factors impacting operational environments
- Analyze intelligence data to support mission planning and decision-making.
- Identify threats, vulnerabilities, and emerging risks in dynamic environments
- Supported operational planning with actionable intelligence insights that enhanced mission effectiveness.
- Produced and delivered classified and unclassified intelligence briefings that informed leadership decisions.
- Investigated criminal assets to trace financial networks supporting targeted groups.
- Contributed to military information support operations to influence target audiences effectively.
- Utilized specialized software applications such as ArcGIS, EWPMT, and MFWS when conducting research or producing reports.
IT Administrator
SAWTST
Little Rock, AR
08.2022 - 05.2024
- Administer and maintain secure server and network systems supporting business-critical operations
- Managed and prioritized service tickets to ensure timely resolution of critical IT issues
- Maintain integrity, availability, and security of large-scale distributed data storage systems
- Implement automation solutions reducing manual workload and improving system efficiency
- Developed standardized configuration management processes to streamline operations across multi-site environments
- Establish service support protocols, including escalation procedures for critical incidents
- Lead daily IT operations and coordinate team workflows
- Train and onboard personnel in system usage, security protocols, and best practices
- Identified infrastructure vulnerabilities and implemented improvements to strengthen system security
Education
Bachelor of Science - Computer Information Systems
Arizona State University
Tempe, AZ12-2022
High School Diploma -
Catholic High School
Little Rock, AR05-2020
Skills
- Intelligence analysisOperational Intelligence
- Threat Intelligence
- Information Security & Risk Management
- Secure Infrastructure Management
- Reporting
- Network Intelligence Systems & Reporting
- Reporting
- Process automation
- Network Administration
- Operational Planning Support
- Team leadership
- Intelligence Briefings
Additional Information
Active-duty U.S. Army experience, Experienced in classified and controlled environments, Strong understanding of OPSEC and information assurance principles, Proven ability to operate in mission-critical, time-sensitive situations
Security Clearance
Top Secret / Sensitive Compartmented Information (TS/SCI), Active / Current
Timeline
IT Administrator
SAWTST
08.2022 - 05.2024
Intelligence Professional
U.S. Army
10.2019 - Current
Bachelor of Science - Computer Information Systems
Arizona State University
High School Diploma -
Catholic High School