Experienced professional with a strong background in merchandising, sales, management, and training. Analyzes product and sales trends with prospective managers to maximize performance. Implements practical expense control strategies and operational success to consistently achieve optimal results.
Responsible for ensuring exceptional retail service and execution, while maximizing sales of American Greetings products within a defined geographic area (territory).Increase sales revenue by developing and implementing strategic territory plans.
Ensure that all programs and customer initiatives are implemented in assigned accounts to planned intent. Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
Responsible for the hiring, onboarding, training, development and overall management of estimated 50-60 part time merchandisers. Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
Established strong relationships with store managers. Work directly with each store to maximize sales based on store and drive incremental sales by gaining additional retail sales locations in the store.
Control everyday expenses.
Monitored competitor activities within the territory.
Share new innovative merchandising ideas with district and company.
Manager
Eckerd Corporation
Statesville, USA
01.1992 - 08.1999
Manage all areas of a 10,500 square foot drug store that includes an Express Photo Lab
Maintain high level of customer service
Hire, train, and supervise associates
Maximizing profit by effective scheduling of associates
Creative merchandising to increase sales and maximize profits
Create a pleasant and exciting shopping atmosphere for Eckerd customers
Maintain price integrity
Proper inventory management
Sales Manager
Trojan Chevrolet
Sparta, NC
08.1990 - 08.1992
Sales Manager
Scenic Chevrolet
West Jefferson, NC
01.1987 - 08.1990
Education
Bachelor of Science - Marketing and Information Systems
Appalachian State University
Boone, NC
12.1986
NA - Dealership Manager Training
Chevrolet Dealership Management Academy
Warren, MI
01.1988
Skills
Sales strategy
Data interpretation
Customer engagement
Inventory management
Territory management
Team leadership
Employee training
Performance tracking
Relationship building
Expense control
Problem solving
Motivational coaching
CRM software
Time management
Qualifications And Objectives
To apply my extensive first hand experience in retail management including experience in: merchandising, sales, management, staff supervision, training, and strong motivation as an area supervisor.
Awards
Awarded Manager Of The Year 6 times in the Charlotte District for American Greetings.
Awarded Nation Elite Performer of the year 4 times for American Greetings.
Selected numerous times for special projects with American Greetings