Charles Hardison

Owner/Operator Truck Driver

Atlas Van Lines, Inc.

11.1983 - 10.2024

Operated heavy-duty trucks for long-haul transportation of goods across various regions.
Ensured compliance with safety regulations and industry standards during all transport activities.
Managed logistics and scheduling to optimize delivery routes and reduce transit times.
Maintained detailed records of cargo, mileage, and fuel consumption for operational efficiency.
Provided exceptional customer service during loading, unloading, and delivery processes.
Conducted routine vehicle inspections and implemented maintenance schedules to ensure reliability.
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
Completed preventive maintenance and mechanical repairs on vehicles.
Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Obtained necessary permits and licenses to operate various commercial vehicles legally.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Documented mileage, deliveries, pickups, customer issues and damages.
Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.