Sr. Interface Analyst
Sonora Quest Laboratories
Phoenix, AZ
12/12/12 - Current
- Works with sales and marketing to promote bridges, HL7 & Bi-directional interfaces to clients
- Works with various vendors to configure, install, and maintain customer interfaces
- Troubleshoots/Replaces hardware related to client interfaces (i.e. Label Writers & Laser Printers)
- Troubleshoots data transfer problems with client interfaces and the Laboratory Information Systems (LIS).
- Makes necessary corrections to ensure that patient results are delivered correctly to the clients Electronic Medical Record (EMR) or Electronic Health Record (EHR).
- Maintains a solid understanding of support tools, processes and environment, including call/site visit/request tracking software (i.e. Service-Now)
