Charles Harris
Antioch,CA
Overview
5
5
years of professional experience
Work History
Safety Instructor
Caltrans
Oakland, CA
02.2021 - 12.2024
- Conducted regular safety inspections and audits to identify potential hazards and recommend corrective actions
- Investigated accidents, incidents, and near misses to determine root causes and implement preventive measures
- Maintained accurate records of safety-related incidents, including injuries, illnesses, property damage, and near misses
- Developed and implemented comprehensive safety programs to ensure compliance with OSHA regulations
Tour Guide
Salesforce
San Francisco, CA
05.2020 - 10.2023
- Led guided tours for groups of up to 14 guest providing historical and cultural information about various attractions
- Ensured the safety and well-being of tour participants by implementing strict adherence to safety guidelines and protocols
- Managed logistics such as transportation arrangements, ticketing, and scheduling to ensure smooth operation of tours
- Provided exceptional customer service by addressing inquiries, resolving issues, and accommodating special requests during tours
Education
High school diploma -
Oakland, CASkills
- De-Escalation
- Time management
- Advanced Tech Skills
- Transportation Management
- Record Keeping
Personal Information
Willing To Relocate: Anywhere
Timeline
Safety Instructor
Caltrans
02.2021 - 12.2024
Tour Guide
Salesforce
05.2020 - 10.2023