Charles Hartsfield

• Engaged with customers to build rapport and loyalty.
• Collaborated with team members to achieve monthly sales targets.
• Monitored sales trends to adjust sales strategies and meet changing customer demands.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Answered customer questions about sizing, accessories, and merchandise care.
• Built relationships with customers to encourage repeat business.
• Developed clienteling methods to strengthen connections with key customers, enhancing customer loyalty.
• Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
• Managed inventory to ensure product availability, contributing to uptick in sales.
• Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Used in-store system to locate inventory and place special orders for customers.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Resolved customer complaints with patience and understanding, restoring customer confidence.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted patients with self-administered medications.
• Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
• Provided safe mobility support to help patients move around personal and public spaces.
• Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
• Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
• Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
• Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
• Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
• Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
• Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Monitored clients' overall health and well-being and noted significant changes.
• Assisted with daily living activities, running errands, and household chores.
• Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
• Provided compassionate and patient-focused care to cultivate well-being.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Completed regular check-ins and progress report for each client.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Maintained strong connections within caregiver community to gain continuous knowledge.
• Scheduled daily and weekly care hours for client caseload.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
• Maintained entire family's schedule and organized events.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Liaised with key accounts to deliver targeted administrative household support.

• Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Recommended complementary purchases to customers, increasing revenue.
• Monitored customers for signs of security concerns and escalated issues to management.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Performed cash, card, and check transactions to complete customer purchases.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Monitored sales trends to adjust sales strategies and meet changing customer demands.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
• Managed inventory to ensure product availability, contributing to uptick in sales.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Used in-store system to locate inventory and place special orders for customers.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Promoted a positive work environment through effective communication with colleagues and supervisors.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
• Developed and maintained positive relationships with customers to enhance service.
• Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Delivered exceptional service by promptly addressing customer concerns and special requests.
• Learned other teammates' work tasks to train as backup.
• Operated dishwashing and sanitizing equipment according to manufacturer instructions.
• Set up and broke down food service lines quickly to maintain service flow.
• Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
• Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
• Assisted in inventory management, ordering supplies, and minimizing food spoilage.
• Participated in regular trainings to stay current on industry best practices and trends.
• Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
• Contributed to menu development, incorporating seasonal ingredients and customer feedback.
• Prepared variety of menu items following specific recipes to ensure customer satisfaction.
• Conducted daily equipment checks to ensure operational efficiency.
• Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
• Improved team morale by organizing regular staff meetings and feedback sessions.
• Boosted customer satisfaction, promptly addressing and resolving complaints.
• Reduced food preparation times by organizing workstations effectively.
• Trained new staff on proper food handling and customer service techniques for better onboarding.
• Optimized food presentation to enhance customer dining experience.
• Implemented waste reduction strategies, contributing to cost savings.
• Managed inventory levels to prevent shortages and reduce waste.
• Collaborated with kitchen staff to plan and execute special events without hitches.
• Enhanced customer loyalty, remembering regulars' names and orders.
• Increased repeat business with high standards of food quality and service.
• Maintained accurate records of food temperatures to ensure safety standards were met.
• Cleaned and organized kitchen, dining and service areas.
• Monitored food quality and freshness throughout day.
• Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
• Demonstrated knowledge of menu items and corresponding ingredients.
• Verified prepared food met standards for quality and quantity before serving to customers.

• Addressed client issues effectively, achieving swift resolutions.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Collaborated with team members to achieve monthly sales targets.
• Monitored sales trends to adjust sales strategies and meet changing customer demands.
• Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
• Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
• Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
• Increased customer loyalty with personalized shopping experiences and attentive service.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
• Managed inventory to ensure product availability, contributing to uptick in sales.
• Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
• Managed efficient cash register operations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Used in-store system to locate inventory and place special orders for customers.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Built customer relationships by conveying their personal needs through form and function. Clients were offered professional interior design services at no additional cost. After the sale was completed I would continue to communicate their services through updates on any custom orders biweekly. Once their order arrives I would schedule deliveries as well as the presence of their designer on site to assist with the placement of their furniture.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
• Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
• Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
• Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
• Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
• Led team meetings focused on sales techniques and product features, boosting overall team performance.
• Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
• Coordinated sales promotions and events to drive store traffic and increase sales volume.
• Resolved customer complaints with patience and understanding, restoring customer confidence.