Charles Hatcher

• Conduct installation of residential Generac generators ranging from 18Kw to 60Kw
• Facilitate installation of Automatic Transer Switch(ATS) on residential services ranging between 100amp to 400amp
• Installing 16 circuit select ATS
• Assembling PVC and flex conduit
• Making electrical pulls
• Ensuring main electrical panel is NEC compliant
• Ensuring additional electrical work for generator installation is NEC compliant
• Performing panel upgrades
• Installing new service drops as needed
• Adding and running new electrical circuits into existing electrical panels
• Performing basic residential electrical work
• Providing a pleasant customer service experience and communication
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•Oversight of field building maintenance technicians

• Provided clients/residents with timely/pleasant customer service communication and information regarding repairs

• Facilitated vetting, scheduling, and coordinating general contractors for major repairs

• Assessed and approved repairs performed by assigned general contractors

• Responsible for reviewing/approving tool and material requests placed by technicians

• Ensured weekly reports are received by technicians
• Submitted weekly reports to respective building management
• Conducted on site visits at respective properties
• Assisted technicians in repairs
• Worked rotating on all schedule

• Performed building maintenance including: painting, drywall repair, and general plumping repairs per request of management

• Provided clients/residents with timely/pleasant customer service communication and information regarding units

• Vetted, scheduled, and coordinated general contractors for major repairs

• Assessed and approved repairs performed by assigned general contractors

• Conducted daily monitoring/inspection of building grounds; fire safety systems, generator, domestic water booster

pumps, air handling units, boilers, and water heaters

• Compiled weekly maintenance logs/reports to submit for monthly management meetings

• Conducted inventory consisting of on hand building materials and supplies

• Gathered information for requested repair proposals from management

• Led training exercises to enhance team readiness and operational effectiveness
• Coordinated logistics for equipment and personnel during deployment operations
• Supervised fire team members, ensuring adherence to safety protocols and operational standards
• Developed strategic plans for mission execution, maximizing resource utilization and efficiency
• Provided counseling and guidance to junior enlisted Marines in order to facilitate combat readiness
• Maintained accountability for equipment and weapon systems organic to the company

• Supervised daily operations to ensure adherence to company standards and quality control
• Trained team members on customer service and product knowledge
• Managed inventory levels, ensuring timely restocking of supplies
• Implemented process improvements that enhanced workflow
• Monitored product quality