Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Charles Hensarling

McDonough,GA

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Helper

GA Power
Forest Park, GA
12.2023 - Current
  • Performed other duties as assigned by supervisor or manager.
  • Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
  • Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
  • Maintained organization, cleanliness and safety in work areas.
  • Assisted in stocking shelves, unloading merchandise and organizing inventory.
  • Worked closely with management team to ensure proper execution of daily operations.
  • Followed all company policies regarding safety procedures when handling hazardous materials.
  • Identified potential problems quickly and communicated them effectively to appropriate personnel.
  • Organized product displays, rotated stock and removed outdated items.
  • Demonstrated best safety practices working at heights and lifting various objects.

Driver, Knuckle Boom Operator, Manage Daily Dock O

AAA Cooper Transportation
Forest Park, GA
09.2007 - 12.2023
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Conducted training classes for employees on features and operation of products, client tools and processes.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Recommended changes or improvements in existing training processes as needed.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Developed practical training programs to impart knowledge and improve individual skill sets.
  • Evaluated individuals regularly for progress or growth potential to guide decisions regarding advancement and additional training.
  • Created tests, exercises and role-plays for courses to verify competency.
  • Performed daily workplace inspections to identify potential hazards and corrective action plans.
  • Provided guidance on safe work practices including proper use of Personal Protective Equipment.
  • Conducted regular safety meetings, orientations and training sessions for employees.
  • Prepared monthly safety performance reports for management review.
  • Maintained records related to OSHA compliance such as accident reports, safety inspection logs.
  • Trained new and current employees on ways to reduce incidents and eliminate hazards.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.

Driver, Dock Lead, Trainer, Maintenance, Safety

Chatham Transport
Forest Park, GA
07.2000 - 09.2007
  • Provided guidance on safe work practices including proper use of Personal Protective Equipment.
  • Adhered to company policies and procedures related to safety and security standards.
  • Conducted safety audits to identify potential hazards in the workplace.
  • Identified areas of risk and developed solutions to reduce potential accidents.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Conducted safety training or education programs to demonstrate use of safety equipment.
  • Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.

Driver, Tainer

Roehl Transportation
Marshfield, WI
07.1999 - 07.2000
  • Performed other duties as assigned by supervisor or manager.
  • Maintained organization, cleanliness and safety in work areas.
  • Followed all company policies regarding safety procedures when handling hazardous materials.

Student

Americus Driving Force
Conley, GA
04.1999 - 07.1999
  • Attended classes or courses to attain subject mastery and formal recognition.
  • Worked as team member on complex academic projects.
  • Attended classes and lectures to procure and absorb materials from handouts, textbooks or in-class presentations.
  • Learned new methods, processes and procedures for research and writing.

Store Manager

Cub Foods
Decatur, GA
05.1996 - 04.1999
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Ensured compliance with safety regulations and company policies.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Monitored inventory levels and placed orders to restock shelves.
  • Maintained accurate records of employee performance reviews.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Performed regular price checks to ensure competitive pricing.
  • Developed strategies to maximize sales and profitability.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Updated POS system with new products and promotional offers.
  • Organized promotional events to increase product awareness.
  • Planned special promotions or discounts based on market trends.
  • Implemented efficient systems for tracking stock movement.
  • Assessed operational efficiency of the store's departments.
  • Developed relationships with suppliers to negotiate better prices.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Store Director

Bruno's, Foodmax
Griffin, GA
08.1989 - 05.1996
  • Fostered healthy team environments to promote collaboration and boost productivity.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Hired and trained hundreds employees for expansion store.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Worked on store displays and attended trade shows to identify new products and services.
  • Checked promotions for accuracy and for merchandising to company standards.
  • Provided leadership during periods of change by communicating effectively with employees about changes in policy or procedure.
  • Managed overall inventory levels of merchandise by monitoring stock rotation and ordering new items as needed.
  • Developed and implemented successful marketing campaigns to increase store sales.
  • Met financial objectives by preparing annual budget and scheduling expenditures.
  • Oversaw the development of promotional materials used in-store and online advertising campaigns.
  • Maintained a high level of customer service standards across all departments in the store.
  • Ensured compliance with company policies and procedures related to safety, security, loss prevention, merchandising execution, pricing accuracy.
  • Created incentive programs for employees to encourage higher levels of productivity.
  • Analyzed data from various sources such as sales reports and customer feedback surveys in order to make informed decisions about product selection and pricing.
  • Collaborated with other stores in the chain on best practices for increasing efficiency throughout the organization.
  • Monitored daily operations and staff performance, providing coaching and guidance when necessary.
  • Maintained relationships with vendors and suppliers to ensure timely delivery of goods at competitive prices.
  • Maintained inventory, checking stock, and keeping up with fluctuating supply and demand.
  • Negotiated vendor contracts for purchasing goods at favorable prices while maintaining quality standards.
  • Conducted weekly meetings with staff members to ensure that goals were being met in a timely manner.
  • Identified potential opportunities for growth within the store and developed plans to capitalize on them.
  • Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.
  • Performed regular audits of store operations to identify any areas for improvement or cost reduction initiatives.
  • Implemented strategies to reduce shrinkage losses due to theft or mismanagement of inventory.
  • Established budgets for the store's operating expenses such as payroll costs and utilities bills.
  • Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Education

Some College (No Degree) - Business Management

Cornell University
Ithaca, NY
01-1992

Security And Loss Prevention Services

Cornell University
Ithaca, NY
01-1992

Psychology

Cornell University
Ithaca, NY
01-1992

Skills

  • Customer Service
  • Flexible Schedule
  • Attention to Detail
  • Heavy Lifting
  • Teamwork and Collaboration
  • Truck Loading
  • Excellent Communication
  • Documentation and Reporting
  • Supply Procurement
  • Safety Procedures
  • Equipment Maintenance
  • Following Directions
  • Work Site Preparation
  • Materials Handling
  • Machine Calibration
  • Basic Math
  • Preventive Maintenance
  • Punctual and Reliable
  • Equipment Operation
  • Stress Tolerance
  • Adaptability and Dependability
  • Decision-Making
  • Active Learning
  • Collaboration

Affiliations

  • hunter and fisherman

Accomplishments

  • Safety achievement awards, Best in class, Top student

Certification

  • CCO Certified Articulating Boom Cranes

Timeline

Helper

GA Power
12.2023 - Current

Driver, Knuckle Boom Operator, Manage Daily Dock O

AAA Cooper Transportation
09.2007 - 12.2023

Driver, Dock Lead, Trainer, Maintenance, Safety

Chatham Transport
07.2000 - 09.2007

Driver, Tainer

Roehl Transportation
07.1999 - 07.2000

Student

Americus Driving Force
04.1999 - 07.1999

Store Manager

Cub Foods
05.1996 - 04.1999

Store Director

Bruno's, Foodmax
08.1989 - 05.1996

Some College (No Degree) - Business Management

Cornell University

Security And Loss Prevention Services

Cornell University

Psychology

Cornell University

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Charles Hensarling