Results-driven professional with extensive experience in equipment maintenance and team management. Expertise in risk assessment and schedule optimization, leading to improved operational efficiency. Demonstrated ability to learn quickly and adapt to new environments while maintaining a strong work ethic and effective communication skills.
Overview
25
25
years of professional experience
Work History
Charles
Herrera
Albuquerque, NM
11.2021 - 11.2025
Conducted equipment inspections to identify issues and ensure compliance with safety standards.
Streamlined work order processes to enhance response times and maintenance efficiency.
Established maintenance schedules that maximized equipment uptime while minimizing production disruption.
Scheduled repair and maintenance for machines, tools, and equipment to support continuous operations.
Ordered replacement parts as needed to maintain operational efficiency of machines.
Collaborated with vendors to procure spare parts at competitive prices.
Diagnosed malfunctions and performed repairs to restore equipment functionality and maintain uptime.
Oversaw team execution of job tasks, ensuring proper use of instruments and tools.
Mortgage loan officer
compass, wells fargo and priority one mortgage
Albuquerque, New Mexico
02.2001 - 01.2018
Facilitated accurate and timely processing of loan applications.
Collaborated with real estate agents to establish profitable referral partnerships.
Provided exceptional customer service by promptly addressing inquiries and resolving issues.
Evaluated financial documents to determine loan eligibility and assess risk.
Coordinated with underwriting teams to expedite approval processes.
Educated clients on mortgage financing options to support informed decision-making.
Implemented compliance measures to ensure adherence to lending regulations.
Strengthened client relationships through consistent follow-up and personalized service.
Education
Mortgage Loan Certification - Mortgage Finance
Mortgage Loan Officer Certification
Albuquerque, NM
04-2009
Some College (No Degree) - Management Information Systems
TVI
Albuquerque, NM
Some College (No Degree) - Management Information Systems
American National University
Albuquerque, NM
Some College (No Degree) - Accounting and Finance
Grossmont College
El Cajon, CA
Some College (No Degree) - Automotive Technology And Repair
Ford Motor Company
Lemon Grove, CA
Skills
Equipment maintenance
Vendor collaboration
Loan processing
Risk assessment
Customer relationship management
Team oversight
Financial analysis
Performance evaluation
Problem solving
Schedule optimization
Attention to detail
Time management
Customer service
Microsoft Word proficiency
Calm under pressure
[Area of certification] certified
Computer skills proficiency
Team management
Troubleshooting expertise
Quality assurance practices
Decision-making skills
References
References available upon request.
Timeline
Charles
Herrera
11.2021 - 11.2025
Mortgage loan officer
compass, wells fargo and priority one mortgage
02.2001 - 01.2018
Mortgage Loan Certification - Mortgage Finance
Mortgage Loan Officer Certification
Some College (No Degree) - Management Information Systems
TVI
Some College (No Degree) - Management Information Systems
American National University
Some College (No Degree) - Accounting and Finance
Grossmont College
Some College (No Degree) - Automotive Technology And Repair