Summary
Overview
Work History
Education
Skills
References
Timeline
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Charles H. Garcia II

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

QIC Supervisor

Cardinal Health
Ontario
03.2025 - Current
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Trained new employees on company policies and procedures.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Directed and supervised team of 12 employees in daily operations.

Inbound QIC Associate

Cardinal Health
11.2015 - 03.2025
  • Accountable for a team of three associates within the department, providing daily guidance.
  • Instruct new associates on GR/IR (goods receipt/invoiced receipt), and late STO reports.
  • Resolve excess, no-move issues provided by the Excess No-Move team.
  • Process inbound workflow issues daily.
  • Facilitates communication between different departments in order to resolve issues quickly.

FCA Coordinator

Cardinal Health
09.2007 - 11.2015
  • Process recalls and hold events within a given time, as provided by corporate SOPs.
  • Complied with work procedures as directed by QRA management for each given hold event, sub-hold events, and recalls.
  • Coordinated with other departments to process affected, recalled products.
  • Identified the needs of customers to promptly and efficiently work on affected recalls, as per corporate SOPs.

QIC associate

Cardinal Health
10.2002 - 09.2007
  • Assist in the smooth operation of the outbound picking process, converting base units of measure to LUM using the DCMS system.
  • Track and manage inventory accuracy.
  • Research and resolve count variances to ensure accurate inventory records.
  • Analyze and resolve issues with inbound purchase orders.
  • Operate MHE (reach trucks, order pickers, and walkie riders).

Cycle Count associate

Cardinal Health
05.2001 - 10.2002
  • Performed cycle counts of thousands of locations within the DC, as directed by corporate policies and procedures.
  • Recorded cycle count data from data sheets into the DCMS system.

Outbound Shipping associate

Cardinal Health
03.1999 - 05.2001
  • Optimized pallet space on outbound trucks to various hospitals.
  • Marshalled assigned loads with 100% accuracy.
  • Palletized and shipped 500 to 2,000 cases per shift, carefully following the company's policies and procedures.

Education

One year of college - Business Major

Riverside City College
Riverside, CA

Skills

  • ECC and AIMS
  • Document management
  • MS Word, Excel, and Outlook
  • Organized and detail-oriented
  • Industrial equipment experience
  • Multitasking and time management

References

References available upon request.

Timeline

QIC Supervisor

Cardinal Health
03.2025 - Current

Inbound QIC Associate

Cardinal Health
11.2015 - 03.2025

FCA Coordinator

Cardinal Health
09.2007 - 11.2015

QIC associate

Cardinal Health
10.2002 - 09.2007

Cycle Count associate

Cardinal Health
05.2001 - 10.2002

Outbound Shipping associate

Cardinal Health
03.1999 - 05.2001

One year of college - Business Major

Riverside City College

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Charles H. Garcia II
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