Highly reliable Manager with a strong work ethic and proactive approach. Proven track record of exceeding company expectations by building productive relationships and effectively managing goals in fast-paced, deadline-driven environments. Thrives in team-oriented settings.
Overview
17
17
years of professional experience
Work History
Building Services Manager
3C, LLC.
Indianapolis, IN
03.2021 - Current
Act as the primary contact for pest control, first aid, groundskeeping, waste management, and facility services, including uniforms, PPE, and janitorial supplies.
Manage a team of custodians and general laborers, ensuring high standards of service and operational efficiency.
Oversee vendor contracts with Cintas (First Aid and Facility Services) and Aramark (vending).
Developed and implemented janitorial cleaning and safety Standard Operating Procedures (SOPs).
Contributed to the creation of a site-wide 5S program to enhance organization and productivity.
Conduct weekly facility inspections to ensure compliance with safety and cleanliness standards.
Promote a culture of safety, quality, continuous improvement, and exceptional customer service.
Assembly Supervisor
Nexus Valve
Fishers, IN
08.2013 - 10.2020
Supervised 20+ employees, ensuring adherence to customer specifications through regular quality checks.
Conducted daily safety and sanitation audits, resulting in a 50% reduction in safety incidents over three years.
Investigated customer complaints related to product quality and delivery times, achieving a 15% improvement in customer satisfaction ratings.
Developed training programs for new hires, leading to a 20% increase in productivity and a 10% improvement in attendance through positive reinforcement initiatives.
Implemented process improvements that enhanced overall throughput by 30%.
Resolved employee conflicts professionally and maintained accurate records of daily production activities.
Production Supervisor
Heartland Food Products
Indianapolis, Indiana
08.2012 - 08.2013
Oversaw production operations from the filler stage through to final packaging in a GMP/HAACP food facility.
Developed and implemented SOPs, JSAs, changeover plans, and One Point Lessons to streamline operations.
Spearheaded downtime reduction (30%) through Kaizen events, operator job shadowing, and weekly one-on-one sessions.
Adapted and thrived in a fast-paced production environment, improving overall efficiency.
Promoted a safe work culture by sharing critical information and conducting weekly safety training sessions.
Team Leader Manager
Praxair Surface Technologies
Indianapolis, IN
05.2010 - 08.2012
Managed the daily operations by assigning tasks, monitoring team members’ progress, and optimizing overall workflow.
Achieved significant downtime reduction through the implementation of ergonomic, safety, and targeted job training initiatives.
Organized regular team meetings to assess progress, address challenges, and drive continuous improvement.
Developed and implemented new processes and procedures to enhance operational efficiency and adaptability.
Ensured full compliance with company policies and industry regulations, maintaining a safe and efficient workplace.
Led the training and supervision of new staff, fostering a culture of learning and professional growth.
Collaborated cross-functionally with other departments to ensure seamless operations and alignment with company objectives.
Team Lead
Nestle Waters
Greenwood, IN
01.2008 - 05.2010
Provided leadership and direction to team members, ensuring timely task completion with high standards of quality.
Developed and implemented strategies to boost team productivity and enhance customer service performance.
Trained and mentored new staff on key processes, ensuring smooth onboarding and operational readiness.
Collaborated with management to formulate strategic plans for upcoming projects and long-term objectives.
Maintained precise records of employee attendance, task completion times, and overall team performance.
Delegated daily responsibilities to team members, optimizing workflow and maximizing group productivity.
Led quality control efforts, identifying and addressing inconsistencies or operational malfunctions to ensure adherence to high production standards.
Education
Associate of Arts - Business Administration and Management
Ohio Christian University
Circleville, OH
Skills
Teamwork and Collaboration
Attention to Detail
Social Perceptiveness
Team Management
Analytical and Critical Thinking
Troubleshooting
Conflict Resolution
First Aid/CPR
MS Office
Flexible and Adaptable
Facilities Management
Performance Assessments
Timeline
Building Services Manager
3C, LLC.
03.2021 - Current
Assembly Supervisor
Nexus Valve
08.2013 - 10.2020
Production Supervisor
Heartland Food Products
08.2012 - 08.2013
Team Leader Manager
Praxair Surface Technologies
05.2010 - 08.2012
Team Lead
Nestle Waters
01.2008 - 05.2010
Associate of Arts - Business Administration and Management