Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Charles Holifield

Cape Girardeau,Missouri

Summary

Dynamic sales professional with proven success at SalonCentric, driving over $900k in annual revenue through consultative selling and strategic territory development. Skilled in CRM and sales presentations, I excel at identifying up-selling opportunities and fostering client relationships, consistently exceeding targets and enhancing customer satisfaction.

Overview

10
10
years of professional experience

Work History

Distributor Sales Consultant

SalonCentric
04.2019 - Current
  • Performed B2B sales to salons and barbers all over Southeast Missouri and Southern Illinois, generating over $900k annually.
  • Drove team revenue totals by bringing in top sales numbers.
  • Traveled extensively to client sites, working closely with product users to identify up-selling opportunities.
  • Sold hair and nail products to salons, barbers and licensed individuals by building and maintaining a diverse client portfolio.
  • Achieved agreed upon sales targets and outcomes within schedule.
  • Delivered demonstrations at client sites and schools to promote benefits and support new product launches.
  • Stayed abreast of industry changes and trends, identifying and pursuing new business opportunities.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Used consultative sales approach to understand and meet customer needs.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.
  • Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Demonstrated products and specific features at customer locations and special events.
  • Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
  • Monitored daily and weekly sales to write reports for senior leadership and streamline operational processes.
  • Educated new sales staff on store policies and customer support operations.
  • Networked at events and by phone to expand business profits and revenues.
  • Maintained customer promotional logs for product advertising campaigns.

Line Cook

Outback Steakhouse
01.2016 - 04.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Trained new kitchen staff on food safety, preparation and cooking
    techniques.

Education

Business Administration

Metro Business College
Cape Girardeau, MO
05-2018

Skills

  • CRM proficiency
  • Consultative selling
  • Revenue growth
  • Sales territory development
  • Sales presentations
  • Sales strategies
  • B2B sales
  • Sales training
  • Presentation preparation
  • Hands-on demonstrations
  • Goal oriented
  • Cross-selling strategies

Accomplishments

I achieved Gold Status in the company's nationwide Circle of Excellence sales competition in 2022, 2023, and 2024.

Timeline

Distributor Sales Consultant

SalonCentric
04.2019 - Current

Line Cook

Outback Steakhouse
01.2016 - 04.2019

Business Administration

Metro Business College