Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles Houser

Williamsville,NY

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Regional Director of Maintenance

Glendale Development
Tonawanda, NY
02.2014 - Current
  • Ensured safety standards were met at all locations through regular inspections of facilities and equipment.
  • Provided guidance and direction to district managers in order to achieve sales goals.
  • Recruited top talent from local colleges and universities to fill vacant positions throughout the region.
  • Implemented policies that ensured compliance with local labor laws while protecting company interests.
  • Led regular training sessions on new products and services for regional staff members.
  • Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
  • Negotiated contracts with vendors to ensure competitive pricing.
  • Established effective communication channels between regional offices, district managers, and corporate headquarters.
  • Created programs to incentivize employees throughout the region, resulting in improved morale and productivity.
  • Collaborated with team members in developing best practices to support company objectives.
  • Organized and oversaw capital improvement projects to maintain business viability.
  • Identified and brought on board new employees who added value and talent to maintenance department.
  • Worked within company expense budgets.
  • Gave exciting and highly descriptive presentations to customers to impart information on company's products and services.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Formed and sustained strategic relationships with vendors.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Developed and implemented operational policies and procedures.
  • Coordinated with HR to recruit, train, and retain staff.
  • Conducted performance evaluations and provided feedback for growth.
  • Streamlined workflow processes to reduce costs and increase efficiency.
  • Cultivated a positive work environment promoting teamwork.
  • Negotiated contracts with suppliers for cost-effective solutions.

Maintenance Supervisor

Pillar Real Estate
Buffalo, NY
03.2012 - 02.2014
  • Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
  • Maintained accurate records of all maintenance activities performed.
  • Analyzed current procedures used by technicians during repairs and installations, making recommendations for improvements where applicable.
  • Prepared budgets for upcoming projects based on estimated labor costs and materials needed.
  • Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
  • Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
  • Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
  • Developed and implemented safety procedures to ensure compliance with OSHA regulations.
  • Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
  • Inspected facilities to determine problems and schedule necessary maintenance.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Directed maintenance activities to provide continuous supply of heat, electric power or gas required for operations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Inspected completed work to assess quality and identify skill gaps.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Reviewed work orders and assigned tasks to team members.

Education

High School Diploma -

East Ridge High School
Rochester, NY
06-1979

Skills

  • Performance reporting
  • Brand Awareness
  • Talent Acquisition
  • Staff Training and Development
  • Operations Management

Certification

  • Lead renovator license
  • Asbestos operations and maintenance certification
  • Stationary Engineers certification

Timeline

Regional Director of Maintenance

Glendale Development
02.2014 - Current

Maintenance Supervisor

Pillar Real Estate
03.2012 - 02.2014

High School Diploma -

East Ridge High School

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Charles Houser