Charles Hunter
holland
Summary
Dynamic business owner with a proven track record at Platinum Touch LLC, excelling in process optimization and strategic planning. Enhanced customer retention through effective feedback systems and built strong vendor relationships, negotiating favorable terms. Skilled in operations management and relationship building, driving efficiency and cost reduction while fostering a customer-centric environment.
Offering dedication and willingness to learn and grow within dynamic environment. Brings ability to understand key business principles and operational strategies, along with essential problem-solving skills. Ready to use and develop organizational and decision-making skills in [Desired Position] role.
Overview
29
29
years of professional experience
Work History
Owner/Operator
Platinum Touch LLc
03.2022 - Current
- Developed streamlined processes to improve operational efficiency and reduce costs.
- Implemented customer feedback systems, increasing satisfaction and retention rates.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Established vendor relationships, negotiating favorable terms for supplies and services.
- Led strategic planning sessions to define company goals and growth initiatives.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Consulted with customers to assess needs and propose optimal solutions.
Machine Operator
Magna Mirrors
05.2022 - 03.2024
- Collaborated with team members to streamline production processes and reduce downtime.
- Trained new operators on safety protocols and equipment handling procedures.
- Monitored production output and quality standards for compliance with specifications.
- Implemented process improvements that enhanced workflow efficiency and reduced waste.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Hilo Operator
Magna Engineered Glass
08.2016 - 07.2022
- Assisted in training new operators on equipment handling and safety protocols.
- Monitored production processes, identifying areas for improvement in material handling.
- Implemented best practices for warehouse organization, enhancing space utilization and accessibility.
- Assisted in training new hires on hi-lo operation procedures, ensuring proper technique and adherence to safety protocols.
- Maintained a safe working environment by adhering to safety protocols and regulations during hi-lo operations.
- Completed daily logs documenting machine usage, incidents, and maintenance updates for thorough record-keeping purposes.
- Assisted in inventory management, conducting regular stock checks and updating records accordingly.
- Reduced product damage through careful navigation of tight spaces and proper stacking techniques.
- Upheld cleanliness standards within the warehouse, promptly addressing spills, debris, or obstructions that could pose safety hazards or impede workflow efficiency.
- Achieved consistent punctuality and attendance rates, contributing to the reliability of the entire warehouse team.
- Performed routine equipment inspections to identify potential issues, initiating maintenance requests as needed.
- Provided support to other team members when necessary, demonstrating strong collaboration abilities and fostering a positive work atmosphere.
- Supported warehouse organization efforts, rearranging storage layouts for improved accessibility and space utilization.
Pizza Delivery Driver
Village Inn Sports Bar& Grill
08.2011 - 02.2016
Class A CDL Truck Driver
building materials
05.2004 - 07.2009
labor and operator
Means Design and Building Materials
09.1996 - 03.2004
Education
GED -
Tucson Charter
Tucson, AZ03-1996
Skills
- Process optimization
- Business operations management
- Needs assessment
- Strategic planning facilitation
- Relationship building
- Supply chain coordination
- Performance tracking
- Customer retention strategies
- Operations management
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Staffing
- Operations oversight
- Strategic planning
- Payroll processing
- Client relationship management
- Risk management
- Cost management
Timeline
Machine Operator
Magna Mirrors
05.2022 - 03.2024
Owner/Operator
Platinum Touch LLc
03.2022 - Current
Hilo Operator
Magna Engineered Glass
08.2016 - 07.2022
Pizza Delivery Driver
Village Inn Sports Bar& Grill
08.2011 - 02.2016
Class A CDL Truck Driver
building materials
05.2004 - 07.2009
labor and operator
Means Design and Building Materials
09.1996 - 03.2004
GED -
Tucson Charter