Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Charles Hymes

Shreveport,LA

Summary

With a robust background at Shreveport Public Assembly & Recreation, I excel in operations management and staff development, significantly enhancing divisional performance. Expert in strategic planning and project implementation, I've led teams to achieve remarkable outcomes, demonstrating a confident approach and a commitment to excellence.

Overview

27
27
years of professional experience

Work History

Division Manager Event Services/Special Facilities

Shreveport Public Assembly & Recreation
Shreveport, LA
08.2021 - Current

Responsible for the planning, direction and management of Event Services & Special Facilities divisions. Primary responsibilities include overseeing the permitting, coordinating, and facilitation of events, festivals, and parades.

Manages the daily operations and upkeep of city facilities, such as Independence Stadium, Riverview Hall/Theater, Riverview Park, Festival Plaza, and Red River District. Works closely with event organizers to coordinate, schedule, and staff events, ensuring successful outcomes while providing excellent customer service. Manages the annual budget, interviews and hires staff, develops strategic plan, & identifies divisional needs and resources.

Division Manager Grounds Maintenance

Shreveport Public Assembly & Recreation
Shreveport, LA
04.2017 - 07.2021

Directed and managed the daily operations of the grounds maintenance division. Responsible for the beautification and upkeep of all city parks, parkways, city flower beds, recreational facilities, and municipal buildings. Coordinated efficient cutting rotations, litter abatement, and forestry duties in parks. Trained employees on the efficient operation of light and heavy equipment. Maintained budget for division operations, including personnel costs, materials, equipment, and supplies. Coordinated resources for successful completion of projects within timeline and budget constraints. Monitored division performance against goals, objectives, budgets, plans, programs and initiatives.

Division Manager Building Maintenance

Shreveport Public Assembly & Recreation
Shreveport, LA
03.2015 - 03.2017

Directed and managed the daily operations of the City's Facilities Maintenance, including the preventative maintenance program, service contracts, central administrative functions, building codes, and safety policies. Management duties consisted of monitoring performance plans, evaluating employee performance, training, interviewing, and selecting staff. Implemented the department's strategic plan and goals; managed the annual maintenance budget, procurement, and safety policies. Identified equipment needs, training requirements, and ensured excellent customer service to customers.

Assistant to the Division Manager Buildings/Ground

Shreveport Public Assembly & Recreation
Shreveport, LA
04.2013 - 02.2015

Assisted the Division Manager in the daily operation of Buildings and Grounds maintenance duties and administrative tasks.

Chief Supervisor

Shreveport Public Assembly & Recreation
Shreveport, LA
02.2011 - 03.2013

Supervised the daily operations of grounds maintenance duties. Trained employees on city policies, job duties, and performance expectations. Developed and maintained a safe working environment, adhering to all safety protocols and regulations.

Crew Leader

Shreveport Public Assembly & Recreation
Shreveport, LA
07.2001 - 01.2011

Supervised grounds crews in the landscaping and beautifying city parks and flower beds. Delegated daily tasks to team members to optimize group productivity.

D/O Light Equipment

Shreveport Public Assembly & Recreation
Shreveport, LA
03.1999 - 06.2001

Operated tractor and other light equipment to landscape and beautify city parks and parkway. Performed daily maintenance of all light equipment and followed safety protocols.

Crew Member Grounds

Shreveport Public Assembly & Recreation
Shreveport, LA
04.1998 - 02.1999

Performed landscaping duties in city parks using appropriate tools and equipment. Followed all safety guidelines while operating equipment.

Education

Bachelor of Science - Business Administration

Wiley College
Marshall, TX
05-2014

Associate of Science - Business Office Management

Remington College
Shreveport, LA
11-2011

High School Diploma -

Booker T. Washington HS
Shreveport, LA
04-1993

Skills

  • Operations management
  • Staff training and development
  • Performance management
  • Strategic planning
  • Project implementation
  • Policy development

Accomplishments

  • Graduate of the City of Shreveport's Leadership & Mentoring Academy I & II
  • Awarded City of Shreveport Employee Service Award
  • President of the National Technical Honors Society
  • Valedictorian Honors

Timeline

Division Manager Event Services/Special Facilities

Shreveport Public Assembly & Recreation
08.2021 - Current

Division Manager Grounds Maintenance

Shreveport Public Assembly & Recreation
04.2017 - 07.2021

Division Manager Building Maintenance

Shreveport Public Assembly & Recreation
03.2015 - 03.2017

Assistant to the Division Manager Buildings/Ground

Shreveport Public Assembly & Recreation
04.2013 - 02.2015

Chief Supervisor

Shreveport Public Assembly & Recreation
02.2011 - 03.2013

Crew Leader

Shreveport Public Assembly & Recreation
07.2001 - 01.2011

D/O Light Equipment

Shreveport Public Assembly & Recreation
03.1999 - 06.2001

Crew Member Grounds

Shreveport Public Assembly & Recreation
04.1998 - 02.1999

Bachelor of Science - Business Administration

Wiley College

Associate of Science - Business Office Management

Remington College

High School Diploma -

Booker T. Washington HS
Charles Hymes