CHARLES IMBODEN
Dyersburg,TN
Summary
Goal-orIented sales professional with strong background promotIng new homes and closing consistent sales. Well-versed in effective sales techniques and promotional strategies. Demonstrated success in surpassing targets and building strong customer relationships. I have a unique background in construction from framing to finish carpentry as well as insulation and roofing. This gives me a very unique approach to designing homes and highlighting homes to customers. I have lived all across the United states which allows me to communicate with a vast array of people from different backgrounds and situations. Hard working and driven father of 7 with 4 still at home I go above and beyond to do what I need to do to provide for my family.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Home Consultant
Clayton Homes Of Dyersburg
01.2022 - Current
- Fostered a positive working relationship with team members, facilitating seamless collaboration on projects.
- Collaborated with architects and designers to create innovative home solutions tailored to individual client needs.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Provided personalized consultations for clients, resulting in increased sales and customer loyalty.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Contributed positively towards maintaining strong company reputation through consistently delivering high-quality results to satisfied customers.
- Developed new business and managed new and existing clients.
- Assisted clients with selecting suitable home designs and layouts based on their unique needs.
- Implemented creative problem-solving techniques when faced with unexpected challenges during projects.
- Developed detailed project plans for each client, allowing smooth coordination among all parties involved.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Handled complex client inquiries professionally, resolving concerns promptly to ensure satisfaction.
- Maintained up-to-date knowledge of industry trends, providing informed guidance to clients on design choices and options.
- Prepared and presented contracts and other legal documents to clients.
- Implemented effective time-management strategies in order to meet tight deadlines without sacrificing quality or customer service levels.
- Enhanced client satisfaction by addressing their specific home requirements and preferences.
- Educated clients on sustainable building practices, promoting eco-friendly design choices whenever possible.
- Worked tirelessly to help the team achieve goals set forth by leadership.
- Achieved 20 Home Sales in my second year
HOME SALES REPRESENTATIVE
The Housing Mart
07.2020 - 01.2022
- Used relationship-based sales abilities to build strong bonds and trust with customers
- Presented homes to model visitors and maintained spaces in clean and professional state
- Communicated company's value proposition, product vision, and capabilities to potential customers
- Employed persuasive approaches and proven negotiation techniques to overcome objections and close sales
- Helped coordinate appointments with design center, mortgage professionals, and inspectors to move along sales
- Prepared and processed paperwork for each home sale and all initial qualification documentation
- Demonstrated features, benefits, and options for spec homes and showcased community benefits to drive sales
- Educated sellers on strategies to improve appeal of homes and increase chance of quick sale
- Prepared documents such as representation contracts, purchase agreements, closing statements, deeds, and leases in compliance with legal requirements and internal standards
- Advised clients whether homes might meet their needs and whether the properties were suitable, based on thorough inspections
- Organized appointments, open houses and personal showings to promote homes to prospective buyers
- Built strong referral pipeline based on continuous referrals from satisfied clients
- Answered the client's questions about the house, financing and the closing processes
- Used strong consultative abilities to understand customers' property needs and financial limitations, and built detailed lists highlighting potential properties.
GLAZIER
a glass enterprise
10.2019 - 03.2020
- Installed industrial glasswork such as security windows and curtain walls
- Operated power tools such as grinders, drills, and saws to cut glass
- Drilled into frames to attach hardware for hanging or decoration
- Used available tools and followed precise instructions to assemble windows
- Applied correct sealing techniques to complete builds with optimal quality
- Repaired commercial glass installations such as metal and glass storefronts
- Followed manufacturer direction and warranty requirements when installing products
- Took detailed measurements to prepare accurate estimates for glazing work
- Adjusted techniques based on types of glass and fittings required for each order
- Installed pre-assembled metal or wood frameworks for windows and doors to prepare them for the glass
- Transported mirrors, glass and tools to the worksites and took care to avoid damaging any pieces
- Ground and polished glass to achieve the right size and appearance for the specific installation.
INSULATION INSTALLER
insulation north west
06.2019 - 10.2019
- Distributed insulating materials evenly into small spaces within ceilings, floors, and walls using blowers and hose attachments or cement mortars
- Removed old insulation such as asbestos, following safety procedures
- Measured and cut insulation for covering surfaces using tape measures, handsaws, power saws, knives, and scissors
- Prepared surfaces for insulation application by brushing or spreading on adhesives, cement, and asphalt and by attaching metal pins to surfaces
- Fit, wrapped, stapled, and glued insulating materials to structures or surfaces using hand tools or wires
- Covered and lined structures with blown or rolled forms of materials to insulate against cold, heat, and moisture
- Followed strict safety procedures when removing old and dangerous insulating materials, including asbestos
- Glued and fit insulating materials onto non-flat surfaces and structures with tools, wire, and adhesive compounds.
0351 INFANTRY ASSAULTMAN
United States Marine Corps
04.2006 - 03.2010
- Kept weapons such as rifles, machine guns, and mines in top condition for effective combat use
- Helped mobilize weapons and vehicles to support troops and meet field mission objectives
- Offered tactical and technical guidance to help subordinates navigate highly stressful military situations
- Employed machine guns and anti-armor weapons in defensive and offensive ground combat
- Continuously trained and improved knowledge to better assist the unite with basic and advanced infantry operations.
Education
No Degree - Introduction To Negotiations
Yale University
New Haven, CT06.2024
Skills
- Customer service
- Sales closing
- Relationship selling
- Home presentation
- Advise clients
- Creative thinking
- Task prioritization
- Planning
- Sales negotiation
- Analytical and Logical Thinking
- Client Relations
- Creativity and Innovation
Accomplishments
I have achieved multiple awards and accolades in my field to include Allstar with a GP of 305,000.00 , Comeback player of the year from the TEN region Under Ms. Aldena Maxey guidance and Presidents Circle Award. The fastest any sales rep has ever achieved such an award at my current home center. I was also recognized in my first year with Clayton Homes for submitting the highest rated Idea for improvement in the company.
Certification
Stars Training- May 2022
Timeline
Home Consultant
Clayton Homes Of Dyersburg
01.2022 - Current
HOME SALES REPRESENTATIVE
The Housing Mart
07.2020 - 01.2022
GLAZIER
a glass enterprise
10.2019 - 03.2020
INSULATION INSTALLER
insulation north west
06.2019 - 10.2019
0351 INFANTRY ASSAULTMAN
United States Marine Corps
04.2006 - 03.2010
No Degree - Introduction To Negotiations
Yale University