Summary
Overview
Work History
Education
Skills
Timeline
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Charles Jackson

Charles Jackson

Hayward,CA

Summary

Proven professional with extensive experience as a Driver for companies like American Tire Distributor, demonstrating exceptional customer service and safe driving practices. Skilled in GPS route planning and problem-solving, I have enhanced fuel efficiency and maintained a clean driving record, contributing to a significant boost in company reputation through punctuality and reliability.

Overview

3
3
years of professional experience

Work History

Driver

Uber
06.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Driver

American Tire Distributor
04.2021 - 04.2024
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Obtained signatures from customers upon delivery of goods.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Reduced delivery times with careful planning and route optimization.

Education

None - N/A

Diablo Valley College
Pleasant Hill, CA
09.2027

Skills

  • Traffic laws knowledge
  • City and non-city driving
  • Customer Service
  • Valid Driver's License
  • Punctual and Reliable
  • Clean Driving Record
  • Patience and understanding
  • Safe Driving Practices
  • GPS and route planning
  • Flexible Schedule
  • Safety Protocols
  • Problem-Solving
  • Safety Management
  • Traffic Law Observation
  • Time Management
  • Adaptable driving techniques
  • Commercial driving
  • Loading and unloading
  • Vehicle Inspection
  • Heavy Lifting
  • Relationship Building
  • Vehicle inspections
  • Equipment monitoring
  • Appointment Scheduling
  • Inclement weather driving
  • Accident Prevention
  • Transportation
  • Driving in Adverse Conditions
  • Passenger transportation
  • Route Management
  • Materials Transport
  • Fuel Efficiency
  • Schedule Management
  • Defensive Driving
  • Passenger Assistance
  • DOT Compliance
  • Staff Development
  • Route logs
  • CDL License
  • Business Management
  • Excellent Communication
  • Professionalism
  • Self Motivation
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Passenger Safety
  • Multitasking Abilities
  • Adaptability
  • Problem-solving abilities

Timeline

Driver

Uber
06.2024 - Current

Driver

American Tire Distributor
04.2021 - 04.2024

None - N/A

Diablo Valley College
Charles Jackson