Charles Jakes
Jacksonville
Summary
Logistics and safety operations leader with extensive experience managing large teams in fast-paced distribution settings. Expertise in OSHA compliance, incident investigation, and internal audits. Skilled in optimizing shift scheduling, streamlining workflows, and developing standard operating procedures to drive operational efficiency.
Overview
11
11
years of professional experience
Work History
CORE SPECIALIST
RING POWER
Orlando
12.2025 - Current
- Create detailed documentation regarding the use, implementation, and management of core systems.
- Manage customer inquiries and provided product information efficiently.
- Collaborates with team members to enhance workflow and improve productivity.
- Assist in training new staff on company policies and procedures effectively.
- Load and unload shipments efficiently to ensure timely processing of goods.
- Operates forklifts and pallet jacks to move materials safely within the warehouse.
FULL-TIME SUPERVISOR / HEALTH AND SAFETY COORDINATOR
United Parcel Service (UPS)
Longwood
01.2015 - 09.2024
- Supervised up to 80 employees, ensuring strict adherence to safety protocols.
- Conducted training sessions for new hires on equipment usage and safety practices.
- Coordinated cross-training programs for warehouse staff to ensure flexibility and coverage.
- Collaborated with leadership team to address order management challenges and resolve safety or regulatory issues.
- Ensured appropriate staffing levels to meet production demands.
- Monitored daily shipping and receiving operations, ensuring consistent workflow and timely deliveries.
- Organized workflows to enhance efficiency in receiving and shipping processes.
- Identified process improvement opportunities, enhancing operational efficiency in warehouse environment.
- Reviewed inventory records against received shipments, notifying management of discrepancies.
- Provided leadership that motivated staff to achieve and exceed performance goals.
PACKAGE CAR DRIVER
United Parcel Service (UPS)
Longwood
01.2020 - 01.2021
- Delivered packages across assigned routes, ensuring timely schedules and customer satisfaction.
- Facilitated cash transactions, ensuring secure and efficient delivery service operations.
- Prepared manifests, invoices, labels, and reports related to pickup and delivery operations.
- Maintained daily mileage records for reimbursement, supporting accurate financial reporting.
PRE-LOADER
United Parcel Service (UPS)
Longwood
01.2015 - 01.2017
- Loaded packages onto delivery trucks, ensuring accuracy and efficiency to minimize delays.
- Organized packages by size and destination, enhancing processing speed and reducing handling time.
- Inspected packages for damage before loading onto vehicles.
- Coordinated with drivers on package status and delivery schedules, facilitating timely deliveries.
- Followed proper lifting techniques when handling heavy items or boxes weighing over 50lbs.
- Maintained up-to-date knowledge of warehouse procedures and policies related to shipping and receiving activities.
Education
Bachelor of Art - Psychology
UNIVERSITY OF CENTRAL FLORIDA
Longwood, FL01-2018
Skills
- OSHA compliance
- Incident investigations
- Safety training programs
- Risk assessment
- Standard operating procedures (SOPs)
- Internal audits
- Risk management
- Workflow optimization
- Resource allocation
- Team management
- Leadership skills
- Problem-solving skills
Timeline
CORE SPECIALIST
RING POWER
12.2025 - Current
PACKAGE CAR DRIVER
United Parcel Service (UPS)
01.2020 - 01.2021
FULL-TIME SUPERVISOR / HEALTH AND SAFETY COORDINATOR
United Parcel Service (UPS)
01.2015 - 09.2024
PRE-LOADER
United Parcel Service (UPS)
01.2015 - 01.2017
Bachelor of Art - Psychology
UNIVERSITY OF CENTRAL FLORIDA