Charles James
Rosepine,LA
Summary
Results-driven professional with over 20 years of experience in team supervision and customer service. Skilled in process optimization and problem-solving, consistently delivering high-quality outcomes and maintaining safety standards.
Overview
36
36
years of professional experience
1
1
Certification
Work History
driver
New South Express
Myrtle Beach, South Carolina
11.2023 - Current
- Operated delivery vehicles safely across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Assisted in loading and unloading packages at various locations.
MPC Operator
Valiant Integrated Systems
Fort Polk, Louisiana
10.2013 - 11.2023
- Operated machinery to ensure efficient production processes and maintain quality standards.
- Collaborated with team members to meet daily production targets and safety protocols.
- Conducted routine checks on tools and equipment to ensure optimal performance.
- Assisted in training new operators on equipment usage and safety procedures.
- Followed standard operating procedures for material handling and processing tasks.
- Learned and followed safety and emergency procedures.
Self-Emplyed
McKees Owner
Rosepine, LA
10.2003 - 10.2013
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Driver Supervisor
ConocoPhillips
Westlake, Louisiana
04.1997 - 10.2003
- Supervised daily operations of driver teams to ensure efficient service delivery.
- Trained new drivers on safety protocols and company policies effectively.
- Monitored compliance with transportation regulations and company standards consistently.
- Maintained professional relationships with customers by providing prompt delivery services.
- Tracked driver behavior, timekeeping and attendance.
- Maintained accurate records of daily driver activities including hours worked, miles driven, deliveries made.
Salesperson
Crouch Supply Col
Fort Worth, Texas
02.1996 - 03.1997
- Engaged customers to identify their needs and recommend appropriate products.
- Collaborated with team members to achieve sales targets and improve performance.
- Developed key customer relationships to increase sales.
- Advised customers on the latest product features and benefits.
Supervisor
Guth Dairy
10.1994 - 02.1997
- Directed and supervised the team of 15 employees in daily operations.
- Monitored employee productivity, delivering constructive feedback and coaching to improve performance.
- Resolved customer complaints promptly, contributing to increased customer satisfaction.
- Trained staff on safe handling and processing of dairy products, enhancing compliance with health regulations.
- Implemented safety protocols to maintain a clean and safe work environment.
- Monitored equipment performance and reported maintenance needs to management.
- Executed employee terminations according to company policies.
Self-Employed
James Dairy
Rosepine, La
05.1990 - 10.1994
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Rosepine High School
Rosepine LA05-1985
Some College (No Degree) -
McNees State University
Lake Charles LaSome College (No Degree) -
LSU
Baton Rouge LASkills
- Equipment maintenance
- Safety compliance
- Customer service
- Team leadership
- Data analysis
- Process optimization
- Effective communication
- Time management
- Problem solving
- Planning
- Calm under pressure
Certification
- Class A CDL for over 30 years
- Secret Clearance 5 years
- Commissioned By Sheriff Office 7 years
Affiliations
- District Fire Board for 25 years
- Free Master Mason for 20 years
- 4-H Vernon for 30 years
Timeline
driver
New South Express
11.2023 - Current
MPC Operator
Valiant Integrated Systems
10.2013 - 11.2023
Self-Emplyed
McKees Owner
10.2003 - 10.2013
Driver Supervisor
ConocoPhillips
04.1997 - 10.2003
Salesperson
Crouch Supply Col
02.1996 - 03.1997
Supervisor
Guth Dairy
10.1994 - 02.1997
Self-Employed
James Dairy
05.1990 - 10.1994
High School Diploma -
Rosepine High School
Some College (No Degree) -
McNees State University
Some College (No Degree) -
LSU