Charles Johnson
Scottsdale,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional Manager offering many years of expertise in supervising and training employees working in large warehouses and security facilities. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations.
Overview
19
19
years of professional experience
Work History
Warehouse Supervisor
DK Realtek
12.2008 - Current
- Purchased and controlled inventory
- Supervised Crews in remodeling projects
- Trained new employees for success
- Maintained daily reports
- Managed sales numbers and supply
- Kept daily logs of work performed.
Security Officer
The Scott Resort And Spa
01.2019 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Supervisor
Double Tree Resort
03.2017 - 04.2020
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Sales Manager
Titan Automotive
03.2005 - 11.2008
- Managed team of sales agents
- Scheduled employees for assigned shifts
- Implemented a new system for customer retention
- Quality assurance follow up
- Interviewed potential candidates for employment
- Developed training program and trained new and existing employees within sales department.
Education
Associates of Applied Sciences Degree -
Scottsdale Community College
01.2008
General Diploma -
McClintock High School
01.1997
Skills
- Sales Management
- Team building and organization
- Process Improvement
- Training
- Customer Outreach
- Process engineering and Logistics
- Change management
- Ms office suite
- Business growth advisor
- Customer retention
- Strategy and planning
- Safe vehicle operations
- Warehouse Operations
- Warehouse Organization
- Warehouse Safety
- Shipping and receiving
- Staff Management
- Order picking and processing
- Quality Checks
- Warehouse Logistics
Accomplishments
- Implemented new Market Strategies
- Managed and Maintained new client accounts
- Contribute to growth of company by ensuring customer satisfaction
Strengths And Abilities
- 20+ years of customer satisfaction
- Solution-driven leader
- Detail oriented
- Able to adapt to changing environments
- Proven leader
References
Available upon request
Extracurricular Activities
Volunteered with Habitat for Humanities Volunteered with East Valley Mens’ Center Sports Coach with City of Tempe
Timeline
Security Officer
The Scott Resort And Spa
01.2019 - 05.2021
Security Supervisor
Double Tree Resort
03.2017 - 04.2020
Warehouse Supervisor
DK Realtek
12.2008 - Current
Sales Manager
Titan Automotive
03.2005 - 11.2008
Associates of Applied Sciences Degree -
Scottsdale Community College
General Diploma -
McClintock High School
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