Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
18
18
years of professional experience
Work History
Maintenance Technician
Opal Key Resort and Marina
03.2025 - Current
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Inspected and maintained equipment to keep items in top working condition.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Improved equipment functionality by conducting regular maintenance checks and repairs.
Collaborated with team members to complete larger repair projects efficiently.
Home Remodeler
Charles Johnson
02.2014 - 12.2024
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
.Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
Demonstrated exceptional craftsmanship in custom carpentry work, resulting in increased client satisfaction ratings.
Enhanced client satisfaction by efficiently completing home remodeling projects within budget and on time.
Advised clients on design choices based on current trends and functional considerations, resulting in aesthetically pleasing spaces that met their needs.
Assisted homeowners with obtaining necessary permits for construction activities, streamlining the approval process.
Streamlined project timelines by effectively managing subcontractors, ensuring timely completion of tasks.
Water Restoration Technician
Allstate Services
02.2011 - 01.2013
Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
Promoted a safe working environment through strict adherence to OSHA safety regulations while performing various restoration tasks such as demolition, drying, cleaning, or reconstruction efforts.
Upheld company reputation by maintaining a professional appearance and demeanor when interacting with clients, insurance adjusters, and other stakeholders in the restoration process.
Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
Established strong relationships with clients, resulting in high levels of repeat business and referrals for new jobs.
Enhanced overall service quality by following EPA guidelines when handling hazardous materials during water extraction procedures.
Adhered to EPA and OSHA regulations.
Maintenance Manager
Comfort Inn on the Ocean
01.2007 - 02.2010
Supervised employee performance, preventive maintenance, and safety.
Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
Negotiated contracts with vendors for cost-effective procurement of parts and services, maintaining strong working relationships.
Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Managed a team of technicians, providing guidance and support for skill development and performance improvement.
Collaborated with other departments to verify completion of maintenance tasks.
Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.