Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Charles Jones

San Diego,California

Summary

Proven track record of maintaining efficient office operations. Having been assigned direct supervisor of six departments developed knowledge and expertise in scheduling and coordinating meetings, managing travel, and transcribing minutes. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing alternative solutions to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety, customer satisfaction, and employ moral while achieving objectives. Seasoned Operations Manager and talented leader with 22 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Supervisor of Operations

US Navy
12.2000 - 12.2023
  • Kept high average of performance evaluations.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Trained team members on new company policies and regulations to support effective operations.
  • Led leadership placement, production teams and training of new hires to fulfill business requirements.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Analyzed and reported on key performance metrics to senior management.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Organized over 60 meetings for executives and coordinated availability of conference rooms for 600 participants.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures 16 personnel.

Air Traffic Control Watch Supervisor

US Navy
Cleveland , Ohio
12.2000 - 12.2022
  • Coordinated with FAA to determine compliance with all regulations.
  • Utilized communications systems to direct movement of pilots and ground personnel.
  • Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
  • Coordinated 26 domestic and international air ambulance flights on monthly basis.
  • Directed aircraft during takeoff, en-route, and landing, providing clear and precise guidance to pilots.
  • Analyzed flight plans to determine safety and accuracy, leaving no room for errors.
  • Worked closely with other air traffic controllers to establish safe and productive flow of traffic.
  • Provided pilots with instructions for safe landings and takeoffs at airport averaging 256 flights per day.
  • Tracked aircraft movements in airspace to communicate and provide instructions to pilots.
  • Participated in emergency simulations and drills to increase readiness.
  • Used radar and radio communications to accurately identify and monitor air traffic.
  • Managed training sessions to educate new air traffic controllers, applying best practices and complying with regulations.
  • Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
  • Assisted aircraft in emergency situations to increase preparedness and quick response, providing guidance and support.
  • Oversaw 65 emergency flight operations per government regulations for aircraft experiencing bad weather and equipment failure

Tool Room Supervisor

US Navy
Cleveland , OH
01.2020 - 06.2022
  • Tracked excess materials and coordinated returns of damaged or unused items to vendors.
  • Facilitated preventive maintenance on equipment in line with company standards.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
  • Unpacked, inspected and stored new tools according to company policy.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Verified computer inventory against physical inventory and resolved discrepancies.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Monitored incoming and outgoing tools to track locations.
  • Kept inventory of hand tools and gauges calibrated for use.

Air Operations Specialist

US Navy
Cleveland , Ohio
06.2015 - 06.2016
  • Trained and developed 300 new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Developed and implemented 7 emergency procedures, complying with safety regulations and enabling preparation in crisis events.
  • Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
  • Conducted departure and arrival briefings.
  • Posted and interpreted weather reports and decoded sequence reports.
  • Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
  • Compiled data and prepared aviation operations and aviation safety reports.
  • Adhered to safety procedures when managing logistics for pilot and ground crew.
  • Maintained flight and events logs, aircrew flying records and flight operations records of incoming and outgoing flights.
  • Transmitted flight plans and arrival reports to flight and air traffic control centers.
  • Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
  • Researched and implemented new airfield operations technologies to boost workflows and maximize safety.
  • Supported operations by managing professional communications, tracking data and managing records.
  • Maintained flight logs on incoming and outgoing flights and individual flights.
  • Established and maintained communication with air traffic control and other airfield personnel as required.
  • Scrutinized and managed flow of incoming and outgoing aircraft, providing guidance and support as needed.

Education

High School Diploma -

B.F Terry High School
Rosenberg, TX
06.1998

Skills

  • Staff Management
  • Workflow Planning
  • Supply Chain Distribution
  • Staff Training
  • High-Pressure Environments
  • Process Improvement Strategies
  • Project Management
  • Product Management
  • Planning and Implementation
  • Distribution Center Management
  • Recruiting and Hiring
  • Process Improvement
  • Schedule Oversight
  • Employee Relations
  • Staff Development
  • Employee Motivation
  • Conflict Mediation
  • Operations Oversight
  • Data Evaluation
  • Inventory Control

Accomplishments

  • Earned one of 6 “Navy and Marine Corps Achievement Medal ” Award in 2001 the quick thinking and reaction in response to downed Marine aircraft.
  • Promoted to [Job Title] after [Number] years with the company.
  • Achieved more efficient pre-flight time through effectively helping with the implication of voice planning system used by pilots.

Certification

  • Certified Air Traffic Controller , US Navy - 2000-2022

Additional Information

Recently retiring after serving 22 years of active duty service I am looking to show my skills and knowledge in the civilian world now. My quality of work has shown as I have been put in many high level positions and lead some of the finest through battle. I feel adding me you your company would be advantageous as I seek to obtain the same results that I became a custom to in the military and that is to be the best. I consider myself very motivationally as this skill is was very important when out on missions and harm could come. To be a leader and motivate a individual to go out and put their life of the line in my eyes is more then a skill. It shows the amount of trust that those that you have built in the division that you are a leader that has proven to be a trusted one amongst them. With the hiring of me I will bring the same energy, motivation and will to succeed with my first step in the door.

Timeline

Tool Room Supervisor

US Navy
01.2020 - 06.2022

Air Operations Specialist

US Navy
06.2015 - 06.2016

Supervisor of Operations

US Navy
12.2000 - 12.2023

Air Traffic Control Watch Supervisor

US Navy
12.2000 - 12.2022

High School Diploma -

B.F Terry High School

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Charles Jones