Charles Jordan
Watkinsville,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Account Sales Manager
Matador Distributing
01.2024 - Current
- Increased account sales by developing and maintaining strong relationships with key clients.
- Boosted client retention rate by providing exceptional customer service and addressing concerns promptly.
- Identified new business opportunities by conducting market research and competitor analysis.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
Warehouse Associate
Aldi Distribution Center
08.2023 - 01.2024
- Job responsibilities include:
- No Maintained a safe working environment by adhering to safety protocols and guidelines.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Completed regular cycle counts to maintain accurate inventory records and identify discrepancies early on.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Field Service Technician
Joerns Healthcare LLC
02.2022 - 07.2023
- Job responsibilities included
- Prompt delivery of durable medical equipment to hospice patients,
- Thorough explanation and education of safe and proper equipment use provided to patients and caregivers,
- Maintained records of current medical inventory, Itemized individual orders for patient accounts,
- Handling and resolving incoming customer inquiries, Handling and resolving questions and concerns related to medical equipment, Sterilization of medical equipment
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
Delivery Driver
STAT Delivery & Logistics (FedEx Contractor)
07.2020 - 02.2022
- Job responsibilities included: delivery and pick up of packages to/from customers, Load and unload delivery truck, Maintain safety requirements, Provide excellent customer service
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Loaded truck and properly secured items to prevent damage for deliveries.
Patient Care Technician
Piedmont Athens Regional Medical Center
04.2015 - 10.2019
- Job duties included but not limited to:
- Obtained and recorded patients' vital signs, (blood pressure, respiratory rate, pulse oximetry, temperature, height, and weight), Communicated changes in patients' status to a nurse/charge nurse, EPIC documentation
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
Support Services Technician/Transporter (Lift Tech)
Piedmont Athens Regional Medical Center
06.2014 - 04.2015
- Job responsibilities included: Provide physical support to patients and clinical staff during transfers and ambulation,
- Maintain and educate staff on proper ergonomics for patient lifting, Operate hoyer and sit-to-stand lifts safely with assistance of clinical staff,
- Effectively respond to clinical staff needs in relation to patient transfers,
- Prioritize patient and clinical staff needs,
- Answering and making phone calls regarding patient transfers/lift needs
Education
Bachelor's degree - Biology
University Of North Georgia
Watkinsville, GA01.2024
High School Diploma -
Oglethorpe County High School
05.2006
Skills
- Delivery Driver Experience
- Vital Signs
- Customer service
- Data entry
- Flexibility
- Quality audits
Timeline
Account Sales Manager
Matador Distributing
01.2024 - Current
Warehouse Associate
Aldi Distribution Center
08.2023 - 01.2024
Field Service Technician
Joerns Healthcare LLC
02.2022 - 07.2023
Delivery Driver
STAT Delivery & Logistics (FedEx Contractor)
07.2020 - 02.2022
Patient Care Technician
Piedmont Athens Regional Medical Center
04.2015 - 10.2019
Support Services Technician/Transporter (Lift Tech)
Piedmont Athens Regional Medical Center
06.2014 - 04.2015
Bachelor's degree - Biology
University Of North Georgia
High School Diploma -
Oglethorpe County High School
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