Charles JORDAN
Jackson
Summary
Efficient professional with a proven track record in fast-paced environments. Demonstrates strong organizational skills and the ability to manage multiple projects with precision. Committed to contributing to team success and achieving company objectives. Seeking a full-time position that leverages interpersonal skills and problem-solving abilities.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Assistant Manager
Rent A Center Warehouse & Retail Store
2024 - 2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Crew Team Member
Subway Restaurants
05.2023 - 2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payment for order totals.
- Assisted other team members to achieve goals.
- Greeted customers at drive-thru and took food orders.
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Recorded orders by answering customer questions and entering requests in system.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member Cook
Lil Caesars
04.2020 - 09.2022
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Kept kitchen up to code for health and safety inspections.
- Prepared food items according to recipe to drive quality and consistency.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared meals with special accommodations for those with allergies.
- Interacted with customers to address kitchen-related complaints and praise.
- Handled portion control activities according to specified instructions provided by chef.
- Operated grills, fryers and ovens to cook food items.
- Cleaned and sanitized work areas, utensils and equipment.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and assisted new kitchen staff members.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Followed company recipes and production standards to satisfy customers.
- Monitored food temperatures to meet quality and safety standards.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
Education
Certificate - Welding-Basic Plate
Coastal Alabama Community College
Thomasville, AL12.2025
Skills
- Crew scheduling and food safety
- Food production and packaging
- Credit card processing and cash handling
- Cash drawer balancing
- Verbal communication skills
- Delivery logistics and problem solving
Certification
- AWS certified/ Basic Plate Welding at Coastal Alabama community college. Located in Thomasville AL.
Accomplishments
AWS certified finish at coastal Alabama community college over the summer.
Tested on 2g,3g,4g
Timeline
Crew Team Member
Subway Restaurants
05.2023 - 2023
Crew Member Cook
Lil Caesars
04.2020 - 09.2022
Assistant Manager
Rent A Center Warehouse & Retail Store
2024 - 2025
Certificate - Welding-Basic Plate
Coastal Alabama Community College
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