Charles Jordan
Clayton,NM
Summary
Detail-oriented professional with a strong background in faculty management and training development. Committed to improving operational efficiency and supporting faculty growth through mentorship and collaborative partnerships.
Overview
10
10
years of professional experience
Work History
Faculty Manager
Frosty's Emporium
02.2024 - 01.2026
- Developed and implemented training programs for faculty to enhance teaching effectiveness.
- Coordinated scheduling and resource allocation for courses to optimize classroom utilization.
- Assisted in evaluating faculty performance through feedback collection and analysis.
- Facilitated communication between faculty members and administrative staff to streamline processes.
- Supported junior faculty in their career development by providing mentorship opportunities with experienced colleagues.
- Oversaw the hiring process of new faculty members, selecting candidates with strong credentials and teaching skills.
Bud Tender
The Pothole
06.2021 - 03.2024
- Provided exceptional customer service by engaging with patrons and addressing inquiries.
- Educated customers on product selection, effects, and consumption methods.
- Maintained inventory accuracy through regular stock checks and organization.
- Assisted in training new staff on product knowledge and compliance procedures.
- Ensured compliance with state regulations regarding cannabis sales and safety standards.
- Collaborated with team members to create a welcoming atmosphere for customers.
- Handled cash transactions accurately while maintaining a balanced register.
- Developed relationships with regular customers to enhance loyalty and repeat business.
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Collaborated with security personnel to maintain a safe and secure store environment for both staff and customers alike.
- Managed efficient cash register operations.
Shift Leader
Pizza Hut
06.2016 - 06.2021
- Supervised team members to ensure efficient service and high-quality food preparation.
- Trained new staff on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and optimize resources.
- Coordinated shift schedules to maintain adequate staffing during peak hours.
- Monitored performance metrics to enhance productivity and service quality.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Enforced health and safety regulations to maintain compliance in food handling practices.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Education
High School Diploma -
Clayton High School
Clayton, NM05-2019
Skills
- Collaborative partnerships
- Teaching excellence
- Accreditation compliance
- Problem-solving
- Time management
- Attention to detail
- Planning and coordination
- Operational efficiency
- Task prioritization
- Staff supervision
- Budget control
- Maintaining documents and records
Timeline
Faculty Manager
Frosty's Emporium
02.2024 - 01.2026
Bud Tender
The Pothole
06.2021 - 03.2024
Shift Leader
Pizza Hut
06.2016 - 06.2021
High School Diploma -
Clayton High School