Charles J. Smith
Panama City
Overview
26
26
years of professional experience
Work History
Sterile Processing Department Supervisor
Ascension Sacred Heart Bay
Panama City
11.2024 - Current
- Conducts hiring, training, directing, development and evaluation of staff
- Developing, implementing and monitoring department policies and procedures which support the organizational goals and business objectives and ensuring they are met performing comprehensive audits on staff competency
- Collaboration with managers and physicians on new technology, cost saving measures and ways to increase case volume and efficiency
- Conducts training with staff and physicians on new products and medical devices
- Manages daily operations of sterile processing department, overseeing staffing, scheduling, and inventory management for optimal workflow.
- Trains staff on best practices for sterile processing techniques and safety protocols.
- Implements quality assurance measures that enhance monitoring of sterilization effectiveness.
- Collaborates with surgical teams to address equipment needs and processing timelines.
Clinical Sales Representative
Outset Medical
Florida Panhandle
12.2021 - 08.2024
- Surpassed sales goals; utilized educational events and referral marketing; built relationships; achieved 100+% of treatment quota in 2021, 2022, and 2023 and executed more than 20 additional unit sales to existing accounts.
- Expanded efforts in 3 large integrated health networks in the Florida Panhandle (HCA, CHS, Baptist Health), increasing market presence and customer engagement.
- Successfully expanded efforts in 3 large integrated health networks in the Florida Panhandle (HCA, CHS, Baptist Health).
- Collaborated with sales team to enhance system utilization and growth in chronic, acute, and home environments through strategic sales planning and execution.
- Drove field and training efforts, achieving quarterly training goals and increasing team readiness.
- Developed and mentored new team members; performed product and communication training.
Laparoscopic/Endoscopic Service Manager
Ascension Sacred Heart Bay
Panama City
01.2000 - 12.2021
- Managed laparoscopic and endoscopic service lines.
- Coordinated equipment management for laparoscopic/endoscopic procedures, ensuring availability and functionality of scopes, cameras, and video equipment.
- Collaborated with surgeons and staff to ensure equipment, instruments, and supplies are maintained in optimum working order.
- Supervised and deployed laparoscopic technicians daily to ensure proper coverage for cases.
- Trained, supervised, and mentored laparoscopic technicians in performing all procedural aspects of laparoscopic cases.
- Managed inventory and applied cost-saving techniques to optimize repair budget for capital equipment and instrumentation.
- Supported surgical teams during laparoscopic and robotic procedures, including general, gynecologic, and genitourinary specialties enhancing operational effectiveness.
Education
Firefighting Academy - Panama City, FL
Gulf Coast State College
Panama City, FL12-1998
Army Surgical Technology Program -
Army Surgical Technology Program
12-1995
Emergency Medical Technician -
Emergency Medical Technician School
12-1991
US Army Medical Specialist -
US Army Medical Specialist School
12-1990
US Army Combat Medical Specialist - Panama City, FL
US Army Combat Medical Specialist School
Panama City, FL12-1990
Skills
- Extensive knowledge of urological procedures including by not limited to cystoscopies, ureteroscopies, TURBT, TURP's in the surgical environment
- Critical Thinking
- Problem Solving
- Staff Training
- Operational Planning
- Adaptability
- Customer relationship management
- Quality Assurance
- Communication
- Interdepartmental Coordination
- Process Improvement
- Conflict Resolution
References
Available upon request
Certifications And Awards
- Certified Surgical Technician (CST)
- CRCST, Healthcare Sterile Processing Association, December 2025
- Emergency Medical Technician (EMT)
- BLS/CPR Certified
- Vocational trained in Olympus, Stryker, Storz, and Smith & Nephew
Timeline
Sterile Processing Department Supervisor
Ascension Sacred Heart Bay
11.2024 - Current
Clinical Sales Representative
Outset Medical
12.2021 - 08.2024
Laparoscopic/Endoscopic Service Manager
Ascension Sacred Heart Bay
01.2000 - 12.2021
Firefighting Academy - Panama City, FL
Gulf Coast State College
Army Surgical Technology Program -
Army Surgical Technology Program
Emergency Medical Technician -
Emergency Medical Technician School
US Army Medical Specialist -
US Army Medical Specialist School
US Army Combat Medical Specialist - Panama City, FL
US Army Combat Medical Specialist School