Charles Jurman
Rancho Cucamonga,CA
Summary
Creative and community-focused content creator with a lifelong connection to animal welfare and extensive experience in photography, social media, documentation, and public service. Passionate about using visual storytelling to enrich the lives of animals and people, increase adoptions, and strengthen community engagement.
Overview
12
12
years of professional experience
Work History
Photographer & Content Creator
Freelance
12.2013 - Current
- Capture professional animal, lifestyle, and community photography designed to increase engagement and storytelling impact.
- Edit photos and videos for social media, marketing materials, and digital platforms.
- Manage content workflows including file organization, archiving, and brand consistency.
- Develop visual narratives that highlight personality, emotion, and adoptability of animals.
- Photographed high-quality images for various print and digital projects.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Offered image proofs to help clients choose best photos from shoot.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
Program Manager
Parker Anderson Enrichment
08.2025 - Current
- Led enrichment programs across multiple school sites, managing classroom operations, materials, scheduling, and student engagement.
- Documented programs through photography and digital content to support outreach, marketing, and family communication.
- Built positive relationships with school staff, families, and program coordinators while representing the organization professionally in community settings.
- Supported onboarding and mentoring of instructors, ensuring program consistency and quality standards.
- Coordinated logistics, prepared materials, and adapted programming for diverse student needs in fast-paced environments.
- Implemented well-received activities and events.
- Attended professional meetings and conferences to maintain and improve professional competence.
Program Supervisor
USEL
01.2025 - 05.2025
- Supervised multi-site enrichment programs, coordinating instructors, materials, schedules, and daily operations.
- Developed and managed social media content, graphics, flyers, newsletters, and marketing materials to promote programs and community events.
- Captured and edited photo and video content, producing short-form media and highlight videos for outreach and digital platforms.
- Led community outreach initiatives, promoting programs at schools, public events, and presentations to stakeholders including city officials, school boards, organizational leadership, and international partners.
- Represented the organization in professional and public settings, building relationships with educators, families, and community leaders.
- Maintained organized digital archives of media and program materials to support consistent branding and communication.
- Supported instructor onboarding, mentoring, and quality assurance across multiple program locations.
Program Instructor
KidzToPros
01.2025 - 05.2025
- Delivered hands-on STEAM and enrichment programs across school sites, managing materials, classroom logistics, and student engagement.
- Documented activities and events through photography and digital media to support program communication and outreach.
- Communicated regularly with parents, school staff, and program coordinators, ensuring a positive community experience.
- Supported program promotion by assisting with event preparation, materials, and visual content highlighting student participation.
- Maintained organized program materials and digital files to support continuity across multiple sites.
- Adapted programming for diverse student needs in fast-paced environments.
College English/Writing Tutor
Chaffey College
07.2024 - 12.2024
- Edited written materials, ensuring clarity, grammar accuracy, and professional tone.
- Assisted with communication materials and documentation processes.
- Supported diverse student populations through clear, compassionate communication.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
Health Information Management Technician
QTC Management Inc. - A Leidos
08.2023 - 12.2023
- Organized, reviewed, and prepared high-volume digital records, ensuring accuracy, completeness, and compliance with strict documentation standards.
- Managed electronic file systems, indexing materials for efficient retrieval and long-term archiving.
- Performed detailed proofreading and quality checks on documentation prior to provider review.
- Coordinated across departments to resolve discrepancies and maintain consistent records.
- Prioritized time-sensitive cases while managing multiple projects in fast-paced environments.
- Maintained confidentiality while communicating clearly with internal teams and stakeholders.
Program Manager & Community Liaison
San Bernardino County / AM LLC
08.2021 - 04.2023
- Coordinated multi-site school health initiatives, serving as the primary liaison between administrators, families, public health teams, and community partners.
- Led community outreach efforts that provided education, resources, and support while strengthening trust with diverse populations.
- Met regularly with program stakeholders to assess progress, identify needs, and adjust strategies to improve service delivery.
- Managed multiple concurrent projects and workstreams, ensuring timelines, communication, and documentation remained organized across sites.
- Addressed operational, logistical, and program challenges by collaborating with team members, leadership, and partner organizations.
- Responded to community requests for assistance and information, delivering clear and compassionate communication in time-sensitive situations.
- Maintained digital records, reporting materials, and communication assets supporting consistent messaging and program continuity.
- Represented the program at school events, community meetings, and public-facing initiatives to increase awareness and engagement.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Operations & Community Services Specialist
Department of Defense
07.2014 - 03.2020
- Served as a primary public-facing representative for large healthcare facilities, assisting patients, families, and community members in navigating services and resolving concerns.
- Recognized with multiple awards for customer service, communication, and professional representation of the organization.
- Planned and participated in community outreach, volunteer initiatives, and humanitarian support efforts that strengthened relationships between the organization and surrounding communities.
- Coordinated multi-site operations supporting populations of up to 25,000 individuals, including scheduling, documentation, and cross-team communication.
- Managed and audited thousands of confidential records, ensuring accuracy, compliance, and organized digital archiving.
- Conducted intake interviews and translated complex medical information into clear documentation for providers and decision-makers.
- Supervised and trained teams of up to 60 personnel, providing onboarding, mentorship, and quality assurance across multiple locations.
- Maintained accountability for equipment and logistics in fast-paced environments requiring strong organization and independent decision-making.
Education
Computer Information Systems For Transfer (AS-T) - Computer Information Systems
Chaffey College
Rancho Cucamonga, CA12-2028
Vocational / Technical Professional Training - Healthcare & Operations
Department of Defense
San Antonio, TX02-2015
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga05-2014
Skills
- Animal Photography & Videography
- Social Media Management & Storytelling
- Graphic Design & Marketing Materials
- Adobe Creative Suite / Editing Software
- Website Content & Digital Archives
- Community Outreach & Event Documentation
- Proofreading & Written Communication
- Project Coordination & Organization
- Animal Handling & Welfare Support
- Photo editing
- Strong compositional skills
- Excellent workflow management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Program Manager
Parker Anderson Enrichment
08.2025 - Current
Program Supervisor
USEL
01.2025 - 05.2025
Program Instructor
KidzToPros
01.2025 - 05.2025
College English/Writing Tutor
Chaffey College
07.2024 - 12.2024
Health Information Management Technician
QTC Management Inc. - A Leidos
08.2023 - 12.2023
Program Manager & Community Liaison
San Bernardino County / AM LLC
08.2021 - 04.2023
Operations & Community Services Specialist
Department of Defense
07.2014 - 03.2020
Photographer & Content Creator
Freelance
12.2013 - Current
Computer Information Systems For Transfer (AS-T) - Computer Information Systems
Chaffey College
Vocational / Technical Professional Training - Healthcare & Operations
Department of Defense
High School Diploma -
Rancho Cucamonga High School