Charles Keeling
Dodge City,KS
Summary
Professional sales leader with proven track record in driving revenue growth and optimizing sales strategies. Strong focus on team collaboration, ensuring adaptability to changing market conditions, and achieving results. Expertise in customer relationship management, sales forecasting, and staff development, with keen ability to motivate and lead teams towards surpassing targets. Renowned for strategic planning, effective communication, and unwavering commitment to excellence.
Experienced with sales strategy development, team leadership, and relationship management. Utilizes effective sales techniques to drive revenue growth and customer satisfaction. Track record of fostering collaborative team environments and achieving sales targets.
Overview
22
22
years of professional experience
Work History
General Sales Manager
Kia of Dodge City
10.2018 - Current
- Developed and executed sales strategies to enhance dealership performance.
- Led team training initiatives to improve product knowledge and customer service skills.
- Analyzed market trends to identify growth opportunities and adjust sales tactics accordingly.
- Established strong relationships with customers, resulting in increased loyalty and repeat business.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
- Upheld company policies and implemented standards fairly.
- Led sales team to exceed monthly revenue targets through strategic planning and execution.
Sales Representative
Pro Tech Spraying
06.2018 - 10.2018
- Assisted in engaging potential commercial and residential clients for business growth. Prepared service bids to support sales efforts. Collaborated with team members to maintain relationships with existing customers.
- Developed and maintained strong client relationships to drive sales growth.
- Collaborated with team members to strategize on sales techniques and market expansion.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Account Representative
Steckline Communications
01.2018 - 06.2018
- Assisted businesses in selecting appropriate advertising mediums. Collaborated with clients to identify key demographics and keywords. Developed scripts for advertisements upon client approval. Broadcasted advertisements promptly after finalizing details.
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Assisted clients with account inquiries, ensuring timely and effective resolutions.
- Analyzed client needs to provide tailored solutions that drive business growth.
F&I Manager / Sales Consultant
G&G Kia
07.2015 - 11.2017
- Facilitated funding for car deals. Supported clients with financing options. Managed sales floor operations and addressed incoming calls from existing and prospective clients. Handled sensitive customer files related to transactions. Assisted sales manager and general manager as required.
- Developed and implemented financing solutions to optimize customer satisfaction and retention.
- Conducted thorough reviews of credit applications to ensure compliance with company policies and regulations.
- Analyzed financial products for competitive positioning, driving strategic improvements in offerings.
- Established relationships with lenders to secure favorable terms for customers, increasing financing opportunities.
- Streamlined paperwork processes, reducing transaction times and enhancing efficiency in the F&I department.
Inspector / CNC Operator
GMT Corporation
10.2007 - 02.2015
- Oversaw inspection of machined components to guarantee adherence to GMT specifications. Led initiatives to enhance quality control measures for machined parts.
- Inspected products for quality compliance and adherence to regulatory standards.
- Conducted detailed audits of production processes, identifying areas for improvement.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Loader / Management
Tysons Fresh Meat
03.2004 - 10.2007
- Achieved streamlined shipment loading through effective management of palletizer and manifest loading programs. Enhanced operational efficiency on the production floor by coordinating loading activities.
- Operated forklifts to efficiently load and unload products for distribution.
- Streamlined loading processes, enhancing overall warehouse productivity.
- Coordinated with team members to ensure timely fulfillment of orders.
- Trained new loaders on best practices and safety protocols.
- Implemented process improvements that reduced loading times significantly.
Education
Diploma - General Education
Dodge City High School
01.2002
EMC2 Class CNC Certification - undefined
Hawkeye Community College
01.2000
Skills
- Proficient in handling concurrent responsibilities
- Client-focused
- Adaptable to changing tasks
- Experienced in technology applications
- Skilled in managing multi-line phone systems
- Proficient in mathematical concepts
- Experienced in financial oversight
- Proficient in Microsoft Word, Excel, and PowerPoint
- Leadership skills
- Achievement focused
- Strong organizational skills
- Effective team management
- Workforce motivation initiatives
- Team collaboration enhancement
- Sales strategy development
- Financial planning
- Sales strategy development
- Revenue optimization through pricing
- Measurable goal planning
- Rapport and relationship building
Timeline
General Sales Manager
Kia of Dodge City
10.2018 - Current
Sales Representative
Pro Tech Spraying
06.2018 - 10.2018
Account Representative
Steckline Communications
01.2018 - 06.2018
F&I Manager / Sales Consultant
G&G Kia
07.2015 - 11.2017
Inspector / CNC Operator
GMT Corporation
10.2007 - 02.2015
Loader / Management
Tysons Fresh Meat
03.2004 - 10.2007
EMC2 Class CNC Certification - undefined
Hawkeye Community College
Diploma - General Education
Dodge City High School
Awards and Acknowledgements
CNC Certification – Level four, CMM Certification, F&I Certification, Kia Elite Certified, Dodge City Area Young Professional Board Member