Charles Knorr
Port Saint Lucie
Summary
Dynamic leader with detail-oriented maintenance technician expertise installation and repair, adept at resolving issues from minor adjustments to complex system faults. Demonstrates advanced proficiency in using various tools and equipment, complemented by strong problem-solving and time management skills. Proven track record of enhancing facility operations and minimizing downtime through proactive maintenance strategies and swift emergency responses. Aiming to leverage technical knowledge and collaborative approach to drive operational excellence.
Overview
4
4
years of professional experience
Work History
Building Maintenance Worker
ABM Industries
Minneapolis
11.2023 - Current
- Executed installation of systems for increased energy savings across multiple property types.
- Aligned and balanced new equipment after installation.
- Handled service-related requests to enhance operational efficiency.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Completed minor electrical, plumbing and HVAC maintenance for building occupants.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Ensured compliance with local codes regarding safety standards for all construction projects.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Executed processes to fabricate and fix different tooling products.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Ensures efficient time management for meeting deadlines.
Lead Installer
Heating and Cooling too
Maple Grove
11.2022 - 11.2023
- Strictly adhears to safety protocols and industry standards/local/enviromental construction codes while ensuring proper execution of work.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Notified supervisors of faulty operations and defective materials to improve production.
- Tested and troubleshot systems to alleviate potential issues.
- Provided regular updates using professional communication on project progress to stakeholders at all levels.
- Installed new components or replaced defective parts to restore functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Executed repairs following detailed investigation of problems.
- Read and consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Filled out work orders, repair logs and maintenance plans to document work completed.
HVAC Department Manager
Those Guys Plumbing and Heating
Vadnais Heights
07.2021 - 11.2022
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Utilized technology and software for inventory management and sales reporting.
- Coordinated with suppliers and vendors to negotiate contracts and secure favorable terms.
- Led team meetings to communicate targets, share updates, and gather feedback.
- Managed high-pressure situations efficiently, and professinoally demonstrating adaptability.
- Handled critical customer concerns needing management intervention to achieve satisfaction.
- Ensured compliance with all safety regulations and building/environmental codes.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, staffing and projects.
- Assigned work and monitored performance of project personnel.
- Managed daily operations, ensuring efficient workflow and productivity.
- Planned and delivered training sessions to improve employee effectiveness and address areas of opportunitiy.
- Implemented quality control measures to uphold company standards.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Developed and implemented strategic departmental plans to achieve company targets.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Set and managed departmental budgets, controlling expenses to meet financial goals.
- Identified opportunities for Improvement and managed projects aimed at operational efficiency gains.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Conducted regular performance reviews to monitor progress of individual employees.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Performed opening and closing duties as part of management team and handled cash management.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Managed budgets effectively by making sure costs stayed within allocated limits.
Education
Steam Trained - HVAC
Campbell SEVE
Minneapolis06-2024
Universal EPA Certification - HVAC
Hennepin Technical College
Minneapolis, MN11-2021
HVCA - HVAC
Hennepin Technical College
Minneapolis, MN05-2002
Skills
- HVAC expertise of 23 years
- 15 years of dynamic leadership and mentoring
- Maintenance/installation/repair work
- Experience with Chillers and Boilers
- Schematics and Blueprint Proficiency
- Projects assement
- Creation an accurate materials list and project timelines
- Reliable hard working, problem solver who is able to quickly troubleshoot, identify, and resolve issues
- Adapts quickly to change and excels at learning and executing new tasks and functions
- Continuous Improvement Mindset
- Effective professional communication
- Boiler/chiller maintenance
- Vendor engagement
- Equipment operation
- Operational systems
Timeline
Building Maintenance Worker
ABM Industries
11.2023 - Current
Lead Installer
Heating and Cooling too
11.2022 - 11.2023
HVAC Department Manager
Those Guys Plumbing and Heating
07.2021 - 11.2022
Steam Trained - HVAC
Campbell SEVE
Universal EPA Certification - HVAC
Hennepin Technical College
HVCA - HVAC
Hennepin Technical College