Charles Kollar
Canon,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
4
4
Certifications
Work History
Customer Service
Nike
10.2022 - 03.2024
- Provided exceptional customer service by greeting and assisting customers, addressing inquiries, and ensuring a positive shopping experience
- Utilized point-of-sale systems to accurately process transactions, handle cash, and provide receipts, while adhering to company policies and procedures
- Resolved customer concerns and issues promptly, ensuring a high level of customer satisfaction and loyalty.
Operations Manager
United States Army
09.2020 - 03.2022
- Demonstrated analytical and organizational skills in overseeing operations, contributing to the efficient flow of information within the organization.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Air Traffic Controller
United States Army
08.2016 - 09.2020
- Monitored and managed air traffic within designated airspace, ensuring safe and efficient aircraft separation and adherence to established procedures
- Provided clear and concise instructions to pilots, including vectoring, altitude assignments, and traffic sequencing, to maintain a safe and orderly flow of air traffic
- Improved airspace utilization by designing innovative flight path solutions that reduced congestion around busy airfields.
Education
Cyber Security & Information Assurance -
Western Governors University
Remote 05.2001 -
Skills
Problem-solving
undefinedCertification
CompTIA Security+
Timeline
CompTIA Security+
03-2024
CompTIA Network+
01-2024
CompTIA A+
07-2023
Axelos ITIL IT Service Management
12-2022
Customer Service
Nike
10.2022 - 03.2024
Operations Manager
United States Army
09.2020 - 03.2022
Air Traffic Controller
United States Army
08.2016 - 09.2020
Cyber Security & Information Assurance -
Western Governors University
05.2001 -
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