Charles Kreinsen Jr
Rochester,NY
Summary
Reliable professional offering several years of experience in related roles. Hardworking and dedicated with unyielding work ethic. Commended for promoting workplace safety and implementing improved safety training protocols. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Utility Worker
Marriot Hotel
Rochester, NY
09.2022 - Current
- Removed garbage from kitchen area regularly throughout shift.
- Responded quickly in case of emergency situations such as fire alarms or flooding incidents.
- Followed established policies regarding personal hygiene and dress code while on duty.
- Operated dishwashing machines to wash dishes, glasses, and other kitchen items.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Hand-washed items unsuitable for machine washing.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
- Inspected dishes closely to check for remnants of food or dirt.
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Assisted chef with food measurements, preparation and storage when necessary.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Adhered to sanitary regulations to prevent contamination with food products.
- Organized storage areas for maximum efficiency and easy access when needed.
- Performed general housekeeping duties such as sweeping floors and mopping up spills around work area.
- Provided assistance with additional tasks assigned by supervisor or head chef during busy periods.
- Sanitized utensils, pots, pans, plates, cups, glassware, cutlery, using appropriate chemicals to meet sanitation requirements.
- Monitored temperature of water in the dish machine to ensure sanitation standards were met.
- Checked quality of cleaned items for any remaining food particles or debris before returning them to shelves or storage areas.
- Assisted in unloading deliveries of food supplies when necessary.
- Inspected all equipment daily for proper functioning and reported any issues promptly.
- Ensured all dishes were washed according to health department regulations and safety protocols.
- Stocked supplies such as detergents, rinsing agents, sanitizers, and other related products.
- Loaded dirty dishes into the dish machine and unloaded clean dishes from the dish machine onto racks.
Pizza Shop Assistant
Captain Tony's Pizza & Pasta Emporium
Rochester, NY
09.2015 - 04.2017
- Performed light maintenance tasks such as sweeping floors, mopping spills.
- Greeted customers upon arrival and provided menu information.
- Organized deliveries for customers using GPS navigation system.
- Communicated any special instructions for orders to kitchen staff promptly and accurately.
- Prepared pizzas according to customer specifications, including selecting appropriate toppings.
- Cleaned kitchen surfaces and equipment after each shift.
- Assisted with restocking supplies as needed.
- Complied with all local, state, federal laws related to handling food safely.
- Operated cash register to process customer orders and payments.
- Followed company policies and procedures regarding food preparation techniques.
- Completed daily paperwork such as sales reports, time sheets.
- Maintained a clean and sanitary work environment in compliance with health regulations.
- Assisted other team members in closing duties such as cleaning up stations, counting money.
- Checked temperatures of refrigerators and freezers regularly throughout the day.
- Monitored quality control of products being prepared for sale or delivery.
- Ensured that all orders were accurate before delivery or pickup by the customer.
- Managed phone calls from customers placing orders or inquiring about menu items.
- Adhered to safety protocols while preparing food items such as cutting boards, oven mitts.
- Provided excellent customer service at all times.
- Kept customer and food preparation areas clean and well-organized.
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Assembled and served meals according to specific guest requirements.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Scrubbed and polished counters to remove debris and food.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Tailored orders to address customer allergies and gluten concerns.
Education
High School Diploma -
Penfield Senior High School
Penfield, NY06-2004
Skills
- Pressure washing
- Component replacement
- Grounds maintenance
- Loading and unloading procedures
- Safety compliance
- Waste disposal
- Supply restocking
- Dishwashing
- Pest control
- Lockout and tagout procedures
- Packaging assistance
- Order taking and processing
- Oven operation
- Kitchen organization
- Recipe innovation
- Temperature control
- Inventory management
- Ingredient processing
- Phone etiquette
- Portion control
- Food safety
- Food presentation
- Equipment cleaning
- Verbal and written communication
- Food processing
- Ingredients preparation
- Cleaning and sanitizing
- Attention to detail
- Flexible schedule
- Sanitation practices
- Speed and efficiency
Accomplishments
- Earn the rank of Eagle Scout in April of 2004
References
References available upon request.
Timeline
Utility Worker
Marriot Hotel
09.2022 - Current
Pizza Shop Assistant
Captain Tony's Pizza & Pasta Emporium
09.2015 - 04.2017
High School Diploma -
Penfield Senior High School
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