CHARLES KWAKU
Dumfries,VA
Summary
Detailed Machine Operator with proven record of safe operation while meeting production deadlines. Works well independently and with teams in fast-paced environments. Reliable and consistent with strong work ethic and solid history of physical endurance. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
16
16
years of professional experience
Work History
Mining Engineer
C T Amazing Enterprise
12.2021 - 05.2023
- Trained junior engineers and technicians on mine planning software and techniques
- Performed risk assessments for various aspects of mining process
- Collaborated with geologists to determine optimal mining methods
- Developed and implemented plans for mining projects
- Monitored production rates, safety performance, and equipment maintenance schedules in ongoing operations
- Ensured compliance with all relevant regulations, permits, and industry standards
- Assessed environmental impacts of mining operations and developed mitigation strategies
- Managed budgets and timelines for engineering projects within mining operation.
Machine Operator
Kasapreko Beverage Company
09.2018 - 01.2021
- Trained new joiners on machinery operation
- Adjusted machines based on job specifications
- Paid high attention to detail to minimize production scrap
- Implemented changes to support strong quality control and maintain specifications
- Followed documented processes to comply with standardized work orders
- Completed daily job checklists to desired standard and with designated timeframe
- Notified supervisors of production irregularities or bottlenecks to inform future planning
- Performed minor maintenance work on [Type] machines
- Worked efficiently to support production pace.
Bartender
+233 Jazz Bar & Grill
01.2016 - 02.2018
- Created specialty cocktails following complex recipes
- Set up and maintained appropriate stock levels for bar
- Promoted warm, fun atmosphere for guests and team members
- Exceeded customer service expectations to earn positive feedback
- Operated POS systems and managed bar tabs to track revenue
- Worked flexibly to cater to fluctuating coverage needs
- Maintained thorough understanding of ingredients and preparation of menu items
- Used beer, wine and cocktail knowledge to make recommendations
- Recommended current products and limited promotions to upsell beverage orders.
Receptionist
Gold Coast House Ghana
05.2011 - 01.2016
- Routed messages, coordinated appointments and directed personnel to various departments
- Anticipated guest needs, delivering exceptional customer service to exceed expectations
- Greeted incoming guests and directed individuals to appropriate personnel
- Recorded inquiries, complaints and comments as well as action taken
- Scheduled appointments for staff members and clients in organized manner
- Greeted and welcomed visitors upon arrival, ensuring they felt comfortable
- Created informational packets for potential clients during their visits.
Salesperson
Rice And Sugar Ghana
05.2009 - 01.2011
- Remained up to date on current offerings and company processes
- Advised customers on different financing options
- Reported on sales transactions and expenses accurately
- Exceeded sales objectives to capture new leads and customers
- Responded quickly to customer concerns or requests within target timeframes
- Identified potential customers through personal referral and lead generation
- Determined customers' needs based on sales calls and face-to-face meetings.
Construction Worker
Francis Housing And Road Construction
09.2007 - 01.2009
- Completed tasks in fast-paced environments with multiple trades on site
- Cleaned and prepared surfaces for finish work
- Learned work from ground up, shadowing construction personnel to gain experience and contribute to project success
- Created needed compounds by safely mixing hazardous and non-hazardous materials.
Education
Certification - undefined
Kibi Senior High Secondary and Technical School
Kibi, Eastern Ghana05.2007
Skills
- Materials Management
- Automated Assembly
- Equipment monitoring
- Machinery Cleaning
- Production preparation
- Underground mining
- Excellent Communication
- Report Preparation
- Decision-Making
- Problem-Solving
- Continuous Improvement
- Team building
- Active Listening
- Self Motivation
- Mining Operations
- Teamwork and Collaboration
- Multitasking
- Schedule Coordination
- Goal Setting
- Professionalism
- Relationship Building
- Workplace Safety
- Health and safety
- Environmental Compliance
- Resource Estimation
- Production Planning
Additional Education
Computer programs in NIIT
Timeline
Mining Engineer
C T Amazing Enterprise
12.2021 - 05.2023
Machine Operator
Kasapreko Beverage Company
09.2018 - 01.2021
Bartender
+233 Jazz Bar & Grill
01.2016 - 02.2018
Receptionist
Gold Coast House Ghana
05.2011 - 01.2016
Salesperson
Rice And Sugar Ghana
05.2009 - 01.2011
Construction Worker
Francis Housing And Road Construction
09.2007 - 01.2009
Certification - undefined
Kibi Senior High Secondary and Technical School
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