Charles Lambert
Athens,Ga.
Summary
Entrepreneurial Owner known for outstanding productivity and efficiency in task completion. Possess specialized skills in strategic planning, financial management, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring successful business operations and growth. Creative Landscaper willing to handle various landscaping duties in all weather conditions. Uses high degree of dexterity when handling tools and equipment. Works for sustained periods of time maintaining concentrated attention to detail.
Overview
17
17
years of professional experience
Work History
Owner
C. A. Lambert's Quality Services
Springfield, Ga.
01.2020 - 06.2025
- Managed daily operations to ensure quality service delivery.
- Supervised a team to maintain high standards of customer care.
- Implemented efficient scheduling practices to optimize workforce productivity.
- Coordinated inventory management and procurement of necessary supplies.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Landscaper
Enviro-Pro Landscaping
Clyo, Ga.
03.2016 - 01.2020
- Maintained and landscaped residential and commercial properties using various tools.
- Operated mowing equipment and hand tools for efficient yard maintenance.
- Installed plants, shrubs, and trees according to landscape designs and plans.
- Collaborated with team members to complete projects on schedule and within budget.
- Developed and implemented maintenance schedules for ongoing care of properties.
- Ensured compliance with safety regulations while performing landscaping tasks.
- Cut and trimmed lawns using power mowers and edgers.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cleaned up debris after completing jobsite tasks.
- Operated landscaping equipment to maintain grounds and remove trees.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Transported plants, turf and other materials to designated areas for installation.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Pruned and trimmed trees and shrubs with shears and pruning saws.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
- Ensured proper disposal of all waste generated from job sites.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Applied mulch and burlap coverings to bushes and trees for winter.
- Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
- Repaired walkways with pavers or concrete blocks when needed.
- Performed routine maintenance of irrigation systems including repairs when needed.
- Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.
- Maintained cleanliness and organization of work areas, tools, and equipment.
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Performed erosion control measures to protect landscape features and surrounding areas.
- Trimmed or edged around flower beds, walks, or walls.
- Raked, mulched and composted leaves.
- Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
- Cut grass in even lengths with power mowers or hand shears.
- Pruned trees and bushes to improve visibility and shape.
- Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
- Assisted in building decks and patios to create outdoor living spaces.
- Installed water features such as fountains and sprinkler systems.
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Trimmed flowers and cleaned flower beds.
- Maintained or repaired tools or equipment for safety and longevity.
- Followed landscaping designs to determine placement of sod, flowers or foliage.
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
- Built or maintained greenhouses, fences or benches,
Services Coordinator
Jackson Services
Springfield, Ga.
08.2008 - 12.2015
- Managed schedules and appointments for service delivery teams effectively.
- Assisted clients with inquiries, providing information on services and processes.
- Maintained detailed records of service interactions for quality assurance purposes.
- Collaborated with team members to streamline service delivery workflows.
- Communicated updates and changes in services to clients promptly and clearly.
- Coordinated service schedules and appointments with clients.
- Handled incoming calls and inquiries from customers regarding services offered.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- Provided customer service to ensure client satisfaction.
- Followed up with technicians and managers to receive and communicate status updates.
- Provided timely feedback to management on service failures and customer concerns.
- Maintained accurate records of services provided for each client.
- Managed emergency service requests by communicating schedules and expediting parts shipments and repairs.
- Updated internal systems with information related to new or revised services.
- Identified methods to improve customer experiences, meeting or exceeding expectations.
- Obtained purchase order information to invoice work orders.
- Provided labor resources to support engineers and technicians for large and small projects.
- Provided support and guidance to clients, navigating them through service options.
- Monitored service delivery and client satisfaction, implementing improvements as necessary.
- Addressed and resolved client complaints and issues in a timely manner.
- Assisted with billing and invoicing for services rendered.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Set specific goals for projects to measure progress and evaluate end results.
Education
High School Diploma -
Youth Challenge Acadamy
Hinesville, GA12-2001
Skills
- Quality assurance
- Schedule organization
- Effective communication
- Conflict resolution
- Labor relations
- Service quality assurance
- Equipment maintenance
- Irrigation systems
- Customer relationship management
- Team leadership
- Problem solving
- Time management
- Hedge cutting
- Strong work ethic
- Hardscape installation
- Planting flowers and bushes
- Seasonal pruning
- Planting
- Site cleaning and organization
- Heavy lifting
- Residential landscaping
- Grounds maintenance
- Using hand tools
Timeline
Owner
C. A. Lambert's Quality Services
01.2020 - 06.2025
Landscaper
Enviro-Pro Landscaping
03.2016 - 01.2020
Services Coordinator
Jackson Services
08.2008 - 12.2015
High School Diploma -
Youth Challenge Acadamy
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