Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Seiboncarbon
City Of Industry, CA
02.2024 - Current
Maintained stock levels in accordance with company policies.
Organized warehouse space for efficient storage of products.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Assembled orders according to customer requests.
Operated scanners, computers, and other equipment to track orders.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Inspected damaged goods prior to disposal or return to vendor.
Ensured safety protocols were followed at all times while operating machinery.
Provided assistance in loading and unloading containers from ships and trains.
Maintained a clean work area by sweeping, mopping, dusting shelves.
Processed returns of defective merchandise as required.
Transported goods to designated areas within the warehouse facility.
Investigated any reported problems regarding shipping errors or damages.
Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Assisted in packaging and labeling of products for shipment.
Packed boxes and stock using organizational guidelines.
Delivery Driver
Kerb union
City Of Industry, California
06.2022 - 01.2024
Ensured accurate completion of all paperwork associated with deliveries.
Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Maintained accurate records of goods delivered and collected payments as required.
Verified accuracy of items loaded onto truck against shipping documents.
Adhered to all applicable traffic laws while driving delivery vehicle.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Provided excellent customer service by answering inquiries about products or services being delivered.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Performed pre-trip inspections of delivery vehicle according to company guidelines.
Assisted warehouse personnel in packing orders when necessary.
Transported and safely delivered items to prevent damage or loss.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Delivered rush merchandise on tight schedules to meet customer targets.
Utilized street maps to plan and determine most efficient routes.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Inspected vehicle and maintained gas, oil and water levels.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Loaded and unloaded vehicles at distribution center and delivery address.
Kept accurate logs of all deliveries and trips.
Presented order bills and collected payments for deliveries.
Automotive Parts Specialist
AutoZone
Rosemead, California
08.2020 - 05.2022
Assessed customer needs and provided appropriate parts solutions.
Maintained inventory of automotive parts by restocking shelves and ordering new items as needed.
Verified accuracy of orders against invoices and delivery slips.
Provided technical advice on the selection, installation and maintenance of automotive parts.
Prepared quotations for customers based on their requirements.
Performed regular checks on stock levels to ensure availability of all parts.
Ensured compliance with safety regulations in handling chemicals and hazardous materials related to automotive parts.
Communicated effectively with vendors regarding pricing, product availability and delivery schedules.
Received incoming shipments and verified contents against packing lists
Cross-referenced part numbers between different manufacturers' catalogs.
Provided excellent customer service while assisting customers at the counter or over the phone.
Processed returns, exchanges and refunds according to store policies.
Trained new staff members in operating procedures, stocking methods and other duties related to automotive parts specialists.
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Managed employee schedules and daily assignments.
Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
Followed standards of care and compliance per company and legal requirements.
Located and labeled parts to maintain organized inventory of stock.
Kept parts neatly stacked and ready for purchase to boost sales.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
Collaborated with other members of sales team to reach targets.
Sales Associate
Smart And Final
Pasadena, California
05.2017 - 01.2020
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Organized stockroom shelves
Restocked shelves as needed to ensure sufficient inventory levels.
Demonstrated product features and benefits for customers' needs.
Ensured compliance with all safety regulations while handling hazardous materials.
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Built and maintained relationships with peers and upper management to drive team success.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.