Charles Leonard
Trenton
Summary
Analytical Parts & Sales Manager with a proven track record in optimizing supply chain logistics and enhancing inventory accuracy. Expertise in sales forecasting and implementing best practices that drive operational excellence and significant cost savings.
Overview
26
26
years of professional experience
Work History
Parts & Sales Manager
Tri County Rentals & Sales
Chiefland
04.2020 - 11.2024
- Assisted in resolving customer issues related to parts availability and returns.
- Implemented best practices for organizing parts storage and retrieval systems.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained records of all orders placed, received, and shipped.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Coordinated delivery schedules for incoming orders.
- Analyzed pricing trends to optimize cost savings.
Sales Manager
Little Debbie Snack Cakes
Chiefland
10.2018 - 04.2020
- Managed customer accounts and maintained strong relationships.
- Assisted in inventory management and stock replenishment processes.
- Conducted regular vehicle inspections to ensure safety compliance.
- Resolved customer inquiries and addressed service issues promptly.
- Maintained accurate records of deliveries and customer interactions.
- Loaded, unloaded, and delivered product in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Delivered product to customers in a safe and courteous manner.
Assistant Manager
Dollar General
Cross City
08.2016 - 11.2018
- Assisted in daily store operations and staff management activities.
- Trained and mentored new team members on company policies.
- Implemented visual merchandising strategies to enhance product displays.
- Managed customer inquiries and resolved issues effectively.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Assistant Store Manager
Tractor Supply Company
Chiefland
04.2009 - 08.2016
- Trained and mentored new team members on company policies.
- Coordinated inventory management processes and stock replenishment.
- Implemented visual merchandising strategies to enhance product displays.
- Managed customer inquiries and resolved issues effectively.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Handled scheduling for store shifts to achieve adequate staffing.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Maintained a safe working environment by enforcing safety regulations.
CNC Machine Operator
Hunter Marine Group
Alachua
06.2005 - 04.2009
- Operated CNC machines to produce marine components with precision.
- Conducted routine maintenance on equipment to ensure optimal performance.
- Monitored production schedules to meet workflow demands and deadlines.
- Adjusted machine settings based on material types and product specifications.
- Inspected finished products for quality assurance and adherence to standards.
- Maintained a clean and organized work environment for safety compliance.
Shop Owner
U.S. Machine
Cape Coral
11.1998 - 12.2004
- Managed daily shop operations and staff schedules effectively.
- Oversaw inventory management and restocking processes consistently.
- Developed marketing strategies to attract new customers regularly.
- Ensured compliance with health and safety regulations diligently.
- Cultivated relationships with suppliers for better product selection.
- Maintained inventory levels by ordering stock as needed.
- Coordinated deliveries of goods from suppliers in a timely manner.
- Reviewed financial statements regularly to assess profitability of operations.
- Analyzed sales data to identify opportunities for growth.
- Ensured compliance with safety regulations in the shop environment.
- Performed regular maintenance checks on equipment used in the shop.
- Analyzed financial statements to identify areas of improvement for cost savings.
Education
Associate of Science - Mechanical Engineering
Adirondack Comm. College
Glens Falls, NYSkills
- Inventory management and parts ordering
- Customer relationship management
- Data analysis and sales forecasting
- Supply chain logistics
Timeline
Parts & Sales Manager
Tri County Rentals & Sales
04.2020 - 11.2024
Sales Manager
Little Debbie Snack Cakes
10.2018 - 04.2020
Assistant Manager
Dollar General
08.2016 - 11.2018
Assistant Store Manager
Tractor Supply Company
04.2009 - 08.2016
CNC Machine Operator
Hunter Marine Group
06.2005 - 04.2009
Shop Owner
U.S. Machine
11.1998 - 12.2004
Associate of Science - Mechanical Engineering
Adirondack Comm. College