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Innovative AI-focused technology professional pursuing a Master’s degree in Information Technology. Expertise in Python and foundational artificial intelligence concepts, with experience in developing data-driven applications and software solutions. Committed to leveraging AI and data science techniques to enhance workflows and drive informed business decisions.

Motivated individual with a strong commitment to organizational success and skill development. Proven ability to adapt to various roles and contribute effectively to team objectives.

5 years of experience in the IT industry including 3 years of experience as a Technical Writer. Currently employed as a Technical Writer at eQTechnologic, with prior experience in the IT industry as a Senior Associate at Fiserv and as a Junior Editorial Advisor at Springer Nature Technology and Publishing Solutions. Created user-centred designs, wireframes, prototypes, and designed user interfaces for web and mobile applications using Figma. Proficient in researching, composing, editing, and delivering impactful content that aligns with audience expectations. Experienced in employing tools such as MadCap Flare, Figma, TechSmith Snagit, ChatGPT and Microsoft Copilot, HTML, CSS, JIRA, and Confluence. Possesses MA in English, attained Post Graduate Diploma in Technical Writing in Business Management from Symbiosis Centre for Distance Learning, and completed Masters of Business Administration from Periyar University. Expert in Agile Project Methodology, driving efficiency and collaboration in project execution.

Dynamic operations leader with a proven track record in business transformation, AI enablement, and strategic leadership across local government and private sectors. Skilled at delivering process efficiencies, building high-performing teams, and embedding AI-driven tools to improve outcomes. Recognized for delivering scalable solutions, streamlining service delivery, and influencing organizational strategy. Experienced in cross-functional leadership, stakeholder engagement, and public sector compliance.

Charles Levos

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Customer Service/Lumber Assoicate

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Master of Science - Information Technology With Concentration in AI

Bachelor of Arts - Information Technology

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Customer Service/Lumber Assoicate

Master of Science - Information Technology With Concentration in AI

Bachelor of Arts - Information Technology

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